Most Complained-About Companies

Companies ranked by CFPB complaint volume. See which financial firms draw the most consumer grievances.

All Rankings

Top Companies

  1. Experian Information Solutions INC. -- 455,384 complaints -- Risk Score: 75/100
  2. Transunion Intermediate Holdings, INC. -- 451,514 complaints -- Risk Score: 75/100
  3. Equifax, INC. -- 292,140 complaints -- Risk Score: 85/100
  4. Citibank, N.A. -- 54,694 complaints -- Risk Score: 75/100
  5. Bank Of America, National Association -- 53,873 complaints -- Risk Score: 65/100
  6. Wells Fargo & Company -- 49,481 complaints -- Risk Score: 75/100
  7. Jpmorgan Chase & Co. -- 47,878 complaints -- Risk Score: 75/100
  8. Navy Federal Credit Union -- 33,649 complaints -- Risk Score: 75/100
  9. Capital One Financial Corporation -- 30,325 complaints -- Risk Score: 65/100
  10. Synchrony Financial -- 24,017 complaints -- Risk Score: 81/100
  11. Bread Financial Holdings, INC. -- 19,937 complaints -- Risk Score: 75/100
  12. Portfolio Recovery Associates, LLC -- 18,854 complaints -- Risk Score: 75/100
  13. Kriya Capital, LLC -- 18,076 complaints -- Risk Score: 97/100
  14. Resurgent Capital Services L.P. -- 17,307 complaints -- Risk Score: 75/100
  15. Block, INC. -- 15,897 complaints -- Risk Score: 75/100
  16. American Express Company -- 15,030 complaints -- Risk Score: 75/100
  17. Lexisnexis -- 13,510 complaints -- Risk Score: 75/100
  18. National Credit Systems,INC. -- 11,667 complaints -- Risk Score: 85/100
  19. Truist Financial Corporation -- 11,468 complaints -- Risk Score: 75/100
  20. Cbc Companies, INC. -- 11,255 complaints -- Risk Score: 75/100
  21. Chime Financial INC -- 10,560 complaints -- Risk Score: 75/100
  22. Ally Financial INC. -- 9,323 complaints -- Risk Score: 75/100
  23. Cl Holdings LLC -- 9,201 complaints -- Risk Score: 75/100
  24. Paypal Holdings, INC -- 8,951 complaints -- Risk Score: 75/100
  25. United Services Automobile Association -- 8,153 complaints -- Risk Score: 75/100
  26. Shellpoint Partners, LLC -- 8,099 complaints -- Risk Score: 75/100
  27. Barclays Bank Delaware -- 8,038 complaints -- Risk Score: 75/100
  28. Fifth Third Financial Corporation -- 8,005 complaints -- Risk Score: 75/100
  29. Encore Capital Group INC. -- 7,803 complaints -- Risk Score: 75/100
  30. Ccs Financial Services, INC. -- 7,452 complaints -- Risk Score: 75/100
  31. PNC Bank N.A. -- 7,345 complaints -- Risk Score: 75/100
  32. Mohela -- 7,176 complaints -- Risk Score: 75/100
  33. U.S. Bancorp -- 7,056 complaints -- Risk Score: 75/100
  34. I.C. System, INC. -- 6,832 complaints -- Risk Score: 75/100
  35. Citizens Financial Group, INC. -- 6,271 complaints -- Risk Score: 65/100
  36. Servicer Under Contract With Federal Student Aid -- 6,268 complaints -- Risk Score: 75/100
  37. Selene Holdings LLC -- 6,237 complaints -- Risk Score: 75/100
  38. Goldman Sachs Bank USA -- 6,192 complaints -- Risk Score: 75/100
  39. Credit Acceptance Corporation -- 6,157 complaints -- Risk Score: 75/100
  40. TD Bank US Holding Company -- 5,910 complaints -- Risk Score: 7/100
  41. Westlake Services, LLC -- 5,694 complaints -- Risk Score: 85/100
  42. Maximus Federal Services, INC. -- 5,335 complaints -- Risk Score: 75/100
  43. Discover Bank -- 5,297 complaints -- Risk Score: 75/100
  44. BMO Bank, N.A. -- 5,280 complaints -- Risk Score: 75/100
  45. Huntington National Bank, The -- 5,228 complaints -- Risk Score: 75/100
  46. Santander Holdings USA, INC. -- 5,190 complaints -- Risk Score: 75/100
  47. Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis -- 4,755 complaints -- Risk Score: 75/100
  48. Robinhood Markets INC. -- 4,484 complaints -- Risk Score: 75/100
  49. Mrs Bpo, LLC -- 4,472 complaints -- Risk Score: 75/100
  50. Self Financial INC. -- 4,460 complaints -- Risk Score: 75/100

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