Portfolio Recovery Associates, LLC -- Consumer Complaint Report & Risk Analysis
Portfolio Recovery Associates Faces Scrutiny Over Debt Collection Practices
Company Overview
Company: Portfolio Recovery Associates, LLC
Total CFPB Complaints: 19,064
AI Risk Score: 75/100
Most Recent Complaint: 2025-11-30T12:00:00-05:00
Risk Breakdown
- Complaint Volume: high
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Portfolio Recovery Associates, LLC has 6,434 consumer complaints on file with the CFPB. Portfolio Recovery Associates, LLC has a significant number of complaints. The majority of complaints relate to attempts to collect debt not owed and false statements or representations.
Response Quality Assessment
fair
Top Consumer Issues
Attempts to collect debt not owed -- Severity: medium
Red Flags
- High volume of complaints regarding debt collection practices.
Green Flags
- Some complaints relate to credit reporting, indicating potential broader impact.
Consumer Tips & Advice
If you believe you are being contacted about a debt you do not owe, dispute it in writing with the debt collector.
Complaint Trend Analysis
The high number of complaints related to debt collection tactics suggests ongoing challenges in consumer protection within this sector.
Regulatory History
Portfolio Recovery Associates has a history of regulatory actions and settlements related to its debt collection practices.
Industry Context
Debt collection is a highly regulated industry with strict rules governing how companies can interact with consumers.
Frequently Asked Questions About Portfolio Recovery Associates, LLC
How many CFPB complaints does Portfolio Recovery Associates, LLC have?
Portfolio Recovery Associates, LLC has 6,434 complaints on file with the CFPB. The most recent complaint was filed on December 31, 2024.
What is Portfolio Recovery Associates, LLC's complaint response rate?
Response rate data is not yet available for Portfolio Recovery Associates, LLC.
Does Portfolio Recovery Associates, LLC respond to complaints on time?
Timely response data is not yet available for Portfolio Recovery Associates, LLC.
Is Portfolio Recovery Associates, LLC safe to do business with?
Portfolio Recovery Associates Faces Scrutiny Over Debt Collection Practices Portfolio Recovery Associates, LLC has 6,434 CFPB complaints. Risk score: 75/100.
What red flags exist for Portfolio Recovery Associates, LLC?
Potential red flags for Portfolio Recovery Associates, LLC: High volume of complaints regarding debt collection practices.. These are based on analysis of CFPB complaint patterns.
What are Portfolio Recovery Associates, LLC's strengths?
Positive indicators for Portfolio Recovery Associates, LLC: Some complaints relate to credit reporting, indicating potential broader impact..
What tips should consumers know about Portfolio Recovery Associates, LLC?
If you believe you are being contacted about a debt you do not owe, dispute it in writing with the debt collector.
Are complaints against Portfolio Recovery Associates, LLC increasing or decreasing?
The high number of complaints related to debt collection tactics suggests ongoing challenges in consumer protection within this sector. Portfolio Recovery Associates, LLC currently has 6,434 total complaints.
Has Portfolio Recovery Associates, LLC faced regulatory action?
Portfolio Recovery Associates has a history of regulatory actions and settlements related to its debt collection practices.
How does Portfolio Recovery Associates, LLC compare to industry peers?
Debt collection is a highly regulated industry with strict rules governing how companies can interact with consumers.
What specific communication tactics are most frequently cited in complaints?
The provided data indicates 'Communication tactics' as an issue, but further detail is needed to understand the nature of these tactics and their prevalence.
How does the timeliness of responses compare to industry benchmarks?
The timeliness percentage is missing, making it impossible to assess Portfolio Recovery Associates' performance in this critical area.
Recent Complaints Against Portfolio Recovery Associates, LLC
- Debt collection #18062356 -- False statements or representation -- 2025-11-30T12:00:00-05:00
- Credit reporting or other personal consumer reports #18062166 -- Incorrect information on your report -- 2025-11-30T12:00:00-05:00
- Debt collection #18062033 -- Written notification about debt -- 2025-11-30T12:00:00-05:00
- Debt collection #18061986 -- False statements or representation -- 2025-11-30T12:00:00-05:00
- Debt collection #18061603 -- Attempts to collect debt not owed -- 2025-11-30T12:00:00-05:00
- Debt collection #18060510 -- Attempts to collect debt not owed -- 2025-11-30T12:00:00-05:00
- Debt collection #18058221 -- False statements or representation -- 2025-11-30T12:00:00-05:00
- Debt collection #18058196 -- Written notification about debt -- 2025-11-30T12:00:00-05:00
- Debt collection #18058190 -- False statements or representation -- 2025-11-30T12:00:00-05:00
- Credit reporting or other personal consumer reports #18058175 -- Incorrect information on your report -- 2025-11-30T12:00:00-05:00
Portfolio Recovery Associates, LLC Complaints by State
- Portfolio Recovery Associates, LLC Complaints in California
- Portfolio Recovery Associates, LLC Complaints in Texas
- Portfolio Recovery Associates, LLC Complaints in New York
- Portfolio Recovery Associates, LLC Complaints in Florida
- Portfolio Recovery Associates, LLC Complaints in Illinois
- Portfolio Recovery Associates, LLC Complaints in Pennsylvania
- Portfolio Recovery Associates, LLC Complaints in Ohio
- Portfolio Recovery Associates, LLC Complaints in Georgia
- Portfolio Recovery Associates, LLC Complaints in North Carolina
- Portfolio Recovery Associates, LLC Complaints in New Jersey
Portfolio Recovery Associates, LLC Complaints by Product
- Portfolio Recovery Associates, LLC Checking or Savings Account Complaints
- Portfolio Recovery Associates, LLC Credit Card Complaints
- Portfolio Recovery Associates, LLC Mortgage Complaints
- Portfolio Recovery Associates, LLC Student Loan Complaints
- Portfolio Recovery Associates, LLC Vehicle Loan or Lease Complaints
- Portfolio Recovery Associates, LLC Debt Collection Complaints
- Portfolio Recovery Associates, LLC Credit Reporting Complaints
- Portfolio Recovery Associates, LLC Money Transfer Complaints
- Portfolio Recovery Associates, LLC Payday Loan Complaints
- Portfolio Recovery Associates, LLC Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Portfolio Recovery Associates, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.