Consumer Complaints by Financial Product
Browse 3,801 CFPB complaints organized across 11 financial product categories. Each product page provides a breakdown of top companies, common issues, and state-by-state distribution.
All Product Categories (11)
- Credit reporting or other personal consumer reports -- 2,434 complaints
- Debt collection -- 572 complaints
- Checking or savings account -- 285 complaints
- Credit card -- 216 complaints
- Mortgage -- 93 complaints
- Vehicle loan or lease -- 59 complaints
- Money transfer, virtual currency, or money service -- 55 complaints
- Payday loan, title loan, personal loan, or advance loan -- 35 complaints
- Student loan -- 30 complaints
- Debt or credit management -- 12 complaints
- Prepaid card -- 10 complaints
Understanding Financial Product Complaints
The CFPB categorizes consumer complaints by financial product type. This helps identify which products generate the most consumer issues and which companies are most frequently cited. Click on any product category above to see detailed breakdowns including top offending companies, common complaint issues, and geographic distribution.
Most Complained-About Product Types
- Credit reporting or other personal consumer reports -- 2,434 complaints
- Debt collection -- 572 complaints
- Checking or savings account -- 285 complaints
- Credit card -- 216 complaints
- Mortgage -- 93 complaints