Robinhood Markets INC. -- Consumer Complaint Report & Risk Analysis
Robinhood Markets Inc. Faces Customer Service Challenges
Company Overview
Company: Robinhood Markets INC.
Total CFPB Complaints: 4,534
AI Risk Score: 75/100
Most Recent Complaint: 2025-11-30T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: medium
AI Company Analysis
ROBINHOOD MARKETS INC. has 1,524 consumer complaints on file with the CFPB. The company has received 1524 complaints. The timeliness of complaint resolution is unknown. The last complaint was logged on November 30, 2025.
Response Quality Assessment
fair
Top Consumer Issues
Account management and closure issues are prevalent. -- Severity: medium
Red Flags
- A significant number of complaints relate to account closure.
Green Flags
- The company offers services beyond traditional banking, including virtual currency.
Consumer Tips & Advice
Ensure you understand all account closure policies and procedures before initiating the process.
Complaint Trend Analysis
There is a notable trend of customers experiencing difficulties with account management and closure.
Regulatory History
No specific regulatory history provided for this complaint analysis.
Industry Context
Robinhood Markets Inc. operates in the financial services sector, offering a range of products including checking/savings accounts and virtual currency services.
Frequently Asked Questions About Robinhood Markets INC.
How many CFPB complaints does ROBINHOOD MARKETS INC. have?
ROBINHOOD MARKETS INC. has 1,524 complaints on file with the CFPB. The most recent complaint was filed on November 30, 2025.
What is ROBINHOOD MARKETS INC.'s complaint response rate?
Response rate data is not yet available for ROBINHOOD MARKETS INC..
Does ROBINHOOD MARKETS INC. respond to complaints on time?
Timely response data is not yet available for ROBINHOOD MARKETS INC..
Is ROBINHOOD MARKETS INC. safe to do business with?
Robinhood Markets Inc. Faces Customer Service Challenges ROBINHOOD MARKETS INC. has 1,524 CFPB complaints. Risk score: 75/100.
What red flags exist for ROBINHOOD MARKETS INC.?
Potential red flags for ROBINHOOD MARKETS INC.: A significant number of complaints relate to account closure.. These are based on analysis of CFPB complaint patterns.
What are ROBINHOOD MARKETS INC.'s strengths?
Positive indicators for ROBINHOOD MARKETS INC.: The company offers services beyond traditional banking, including virtual currency..
What tips should consumers know about ROBINHOOD MARKETS INC.?
Ensure you understand all account closure policies and procedures before initiating the process.
Are complaints against ROBINHOOD MARKETS INC. increasing or decreasing?
There is a notable trend of customers experiencing difficulties with account management and closure. ROBINHOOD MARKETS INC. currently has 1,524 total complaints.
Has ROBINHOOD MARKETS INC. faced regulatory action?
No specific regulatory history provided for this complaint analysis.
How does ROBINHOOD MARKETS INC. compare to industry peers?
Robinhood Markets Inc. operates in the financial services sector, offering a range of products including checking/savings accounts and virtual currency services.
What specific reasons are customers citing for closing their accounts?
Understanding the root causes of account closures can help identify systemic issues. This could range from dissatisfaction with services to changes in personal financial needs.
What is the average resolution time for complaints related to money not being available when promised?
This metric is crucial for assessing the company's ability to rectify critical service failures promptly. Delays can lead to significant customer frustration and financial hardship.
Recent Complaints Against Robinhood Markets INC.
- Money transfer, virtual currency, or money service #19161331 -- Money was not available when promised -- 2026-01-31T12:00:00-05:00
- Checking or savings account #19012495 -- Managing an account -- 2025-11-30T12:00:00-05:00
- Checking or savings account #18064813 -- Closing an account -- 2025-11-30T12:00:00-05:00
- Checking or savings account #18148936 -- Closing an account -- 2025-09-30T12:00:00-05:00
- Checking or savings account #9987870 -- Closing an account -- 2024-08-31T12:00:00-05:00
Robinhood Markets INC. Complaints by State
- Robinhood Markets INC. Complaints in California
- Robinhood Markets INC. Complaints in Texas
- Robinhood Markets INC. Complaints in New York
- Robinhood Markets INC. Complaints in Florida
- Robinhood Markets INC. Complaints in Illinois
- Robinhood Markets INC. Complaints in Pennsylvania
- Robinhood Markets INC. Complaints in Ohio
- Robinhood Markets INC. Complaints in Georgia
- Robinhood Markets INC. Complaints in North Carolina
- Robinhood Markets INC. Complaints in New Jersey
Robinhood Markets INC. Complaints by Product
- Robinhood Markets INC. Checking or Savings Account Complaints
- Robinhood Markets INC. Credit Card Complaints
- Robinhood Markets INC. Mortgage Complaints
- Robinhood Markets INC. Student Loan Complaints
- Robinhood Markets INC. Vehicle Loan or Lease Complaints
- Robinhood Markets INC. Debt Collection Complaints
- Robinhood Markets INC. Credit Reporting Complaints
- Robinhood Markets INC. Money Transfer Complaints
- Robinhood Markets INC. Payday Loan Complaints
- Robinhood Markets INC. Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Robinhood Markets INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.