Maximus Federal Services, INC. -- Consumer Complaint Report & Risk Analysis
Maximus Federal Services Faces Scrutiny Over Student Loan Servicing and Debt Collection Practices
Company Overview
Company: Maximus Federal Services, INC.
Total CFPB Complaints: 5,395
AI Risk Score: 75/100
Most Recent Complaint: 2025-10-31T12:00:00-05:00
Risk Breakdown
- Complaint Volume: high
- Response Quality: good
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Maximus Federal Services, Inc. has 1,843 consumer complaints on file with the CFPB. Problem with a company's investigation into an existing problem Written notification about debt Dealing with your lender or servicer Credit monitoring or identity theft protection services Struggling to repay your loan
Response Quality Assessment
good
Top Consumer Issues
Student loan servicing issues -- Severity: medium
Red Flags
- Lack of timely responses or resolutions in investigations
Green Flags
- Company is actively involved in student loan servicing
Consumer Tips & Advice
If you are struggling to repay your student loan, contact your lender or servicer immediately to explore repayment options and avoid further complications.
Complaint Trend Analysis
The volume of complaints related to student loan servicing and debt collection suggests ongoing challenges in these areas for Maximus Federal Services.
Regulatory History
Maximus Federal Services has a history of government contracting, which may include oversight related to consumer protection in its servicing operations.
Industry Context
The student loan industry is highly regulated, with strict guidelines for servicers regarding communication, dispute resolution, and repayment assistance.
Frequently Asked Questions About Maximus Federal Services, INC.
How many CFPB complaints does Maximus Federal Services, Inc. have?
Maximus Federal Services, Inc. has 1,843 complaints on file with the CFPB. The most recent complaint was filed on December 31, 2024.
What is Maximus Federal Services, Inc.'s complaint response rate?
Response rate data is not yet available for Maximus Federal Services, Inc..
Does Maximus Federal Services, Inc. respond to complaints on time?
Timely response data is not yet available for Maximus Federal Services, Inc..
Is Maximus Federal Services, Inc. safe to do business with?
Maximus Federal Services Faces Scrutiny Over Student Loan Servicing and Debt Collection Practices Maximus Federal Services, Inc. has 1,843 CFPB complaints. Risk score: 75/100.
What red flags exist for Maximus Federal Services, Inc.?
Potential red flags for Maximus Federal Services, Inc.: Lack of timely responses or resolutions in investigations. These are based on analysis of CFPB complaint patterns.
What are Maximus Federal Services, Inc.'s strengths?
Positive indicators for Maximus Federal Services, Inc.: Company is actively involved in student loan servicing.
What tips should consumers know about Maximus Federal Services, Inc.?
If you are struggling to repay your student loan, contact your lender or servicer immediately to explore repayment options and avoid further complications.
Are complaints against Maximus Federal Services, Inc. increasing or decreasing?
The volume of complaints related to student loan servicing and debt collection suggests ongoing challenges in these areas for Maximus Federal Services. Maximus Federal Services, Inc. currently has 1,843 total complaints.
Has Maximus Federal Services, Inc. faced regulatory action?
Maximus Federal Services has a history of government contracting, which may include oversight related to consumer protection in its servicing operations.
How does Maximus Federal Services, Inc. compare to industry peers?
The student loan industry is highly regulated, with strict guidelines for servicers regarding communication, dispute resolution, and repayment assistance.
What specific breakdowns in the investigation process are consumers experiencing with Maximus Federal Services?
Consumers may be facing delays, inadequate responses, or a failure to address the core issues raised during investigations, leading to frustration and unresolved problems.
How effectively is Maximus Federal Services providing written notification about debts, particularly in the context of student loans?
Complaints suggest potential issues with the clarity, accuracy, or timeliness of written debt notifications, which can impact consumers' understanding of their obligations and rights.
Recent Complaints Against Maximus Federal Services, INC.
- Credit reporting or other personal consumer reports #18665087 -- Problem with a company's investigation into an existing problem -- 2025-11-30T12:00:00-05:00
- Debt collection #18085666 -- Written notification about debt -- 2025-11-30T12:00:00-05:00
- Student loan #17960173 -- Dealing with your lender or servicer -- 2025-10-31T12:00:00-05:00
- Student loan #13301784 -- Credit monitoring or identity theft protection services -- 2025-04-30T12:00:00-05:00
- Student loan #13284641 -- Struggling to repay your loan -- 2025-04-30T12:00:00-05:00
- Credit reporting or other personal consumer reports #11346174 -- Incorrect information on your report -- 2024-12-31T12:00:00-05:00
Maximus Federal Services, INC. Complaints by State
- Maximus Federal Services, INC. Complaints in California
- Maximus Federal Services, INC. Complaints in Texas
- Maximus Federal Services, INC. Complaints in New York
- Maximus Federal Services, INC. Complaints in Florida
- Maximus Federal Services, INC. Complaints in Illinois
- Maximus Federal Services, INC. Complaints in Pennsylvania
- Maximus Federal Services, INC. Complaints in Ohio
- Maximus Federal Services, INC. Complaints in Georgia
- Maximus Federal Services, INC. Complaints in North Carolina
- Maximus Federal Services, INC. Complaints in New Jersey
Maximus Federal Services, INC. Complaints by Product
- Maximus Federal Services, INC. Checking or Savings Account Complaints
- Maximus Federal Services, INC. Credit Card Complaints
- Maximus Federal Services, INC. Mortgage Complaints
- Maximus Federal Services, INC. Student Loan Complaints
- Maximus Federal Services, INC. Vehicle Loan or Lease Complaints
- Maximus Federal Services, INC. Debt Collection Complaints
- Maximus Federal Services, INC. Credit Reporting Complaints
- Maximus Federal Services, INC. Money Transfer Complaints
- Maximus Federal Services, INC. Payday Loan Complaints
- Maximus Federal Services, INC. Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Maximus Federal Services, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.