U.S. Bancorp -- Consumer Complaint Report & Risk Analysis
U.S. Bancorp Faces Account Management and Opening Challenges
Company Overview
Company: U.S. Bancorp
Total CFPB Complaints: 7,136
AI Risk Score: 75/100
Most Recent Complaint: 2025-10-31T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
U.S. BANCORP has 2,402 consumer complaints on file with the CFPB. The majority of complaints (3 out of 5) relate to managing an existing checking or savings account. A significant portion of complaints (2 out of 5) concern opening a new checking or savings account.
Response Quality Assessment
fair
Top Consumer Issues
Account management issues are the most frequent concern. -- Severity: medium
Red Flags
- A notable number of complaints involve account management.
Green Flags
- Credit card complaints are relatively low compared to account-related issues.
Consumer Tips & Advice
When opening or managing an account, ensure you understand all associated fees and terms before proceeding.
Complaint Trend Analysis
Complaints about managing and opening accounts continue to be a prevalent issue across financial institutions.
Regulatory History
No specific regulatory history provided for U.S. Bancorp in this dataset.
Industry Context
Banks often receive complaints related to the core services of account management and opening.
Frequently Asked Questions About U.S. Bancorp
How many CFPB complaints does U.S. BANCORP have?
U.S. BANCORP has 2,402 complaints on file with the CFPB. The most recent complaint was filed on October 31, 2024.
What is U.S. BANCORP's complaint response rate?
Response rate data is not yet available for U.S. BANCORP.
Does U.S. BANCORP respond to complaints on time?
Timely response data is not yet available for U.S. BANCORP.
Is U.S. BANCORP safe to do business with?
U.S. Bancorp Faces Account Management and Opening Challenges U.S. BANCORP has 2,402 CFPB complaints. Risk score: 75/100.
What red flags exist for U.S. BANCORP?
Potential red flags for U.S. BANCORP: A notable number of complaints involve account management.. These are based on analysis of CFPB complaint patterns.
What are U.S. BANCORP's strengths?
Positive indicators for U.S. BANCORP: Credit card complaints are relatively low compared to account-related issues..
What tips should consumers know about U.S. BANCORP?
When opening or managing an account, ensure you understand all associated fees and terms before proceeding.
Are complaints against U.S. BANCORP increasing or decreasing?
Complaints about managing and opening accounts continue to be a prevalent issue across financial institutions. U.S. BANCORP currently has 2,402 total complaints.
Has U.S. BANCORP faced regulatory action?
No specific regulatory history provided for U.S. Bancorp in this dataset.
How does U.S. BANCORP compare to industry peers?
Banks often receive complaints related to the core services of account management and opening.
What specific aspects of account management are most frequently cited as problematic by U.S. Bancorp customers?
The provided data indicates 'Managing an account' is the top issue, but further details are needed to understand if it's related to fees, access, or other service aspects.
Are there any recurring themes in the complaints regarding the account opening process at U.S. Bancorp?
While 'Opening an account' is the second most common issue, the specific reasons for these complaints (e.g., documentation, approval delays) are not detailed here.
Recent Complaints Against U.S. Bancorp
- Checking or savings account #19161280 -- Managing an account -- 2026-01-31T12:00:00-05:00
- Credit card #18398339 -- Advertising and marketing, including promotional offers -- 2025-12-31T12:00:00-05:00
- Credit card #17931759 -- Problem with a company's investigation into an existing problem -- 2025-10-31T12:00:00-05:00
- Checking or savings account #17915451 -- Managing an account -- 2025-10-31T12:00:00-05:00
- Checking or savings account #12761346 -- Opening an account -- 2025-03-31T12:00:00-05:00
- Checking or savings account #10655269 -- Opening an account -- 2024-10-31T12:00:00-05:00
- Money transfer, virtual currency, or money service #10430139 -- Fraud or scam -- 2024-09-30T12:00:00-05:00
- Checking or savings account #9193868 -- Managing an account -- 2024-05-31T12:00:00-05:00
U.S. Bancorp Complaints by State
- U.S. Bancorp Complaints in California
- U.S. Bancorp Complaints in Texas
- U.S. Bancorp Complaints in New York
- U.S. Bancorp Complaints in Florida
- U.S. Bancorp Complaints in Illinois
- U.S. Bancorp Complaints in Pennsylvania
- U.S. Bancorp Complaints in Ohio
- U.S. Bancorp Complaints in Georgia
- U.S. Bancorp Complaints in North Carolina
- U.S. Bancorp Complaints in New Jersey
U.S. Bancorp Complaints by Product
- U.S. Bancorp Checking or Savings Account Complaints
- U.S. Bancorp Credit Card Complaints
- U.S. Bancorp Mortgage Complaints
- U.S. Bancorp Student Loan Complaints
- U.S. Bancorp Vehicle Loan or Lease Complaints
- U.S. Bancorp Debt Collection Complaints
- U.S. Bancorp Credit Reporting Complaints
- U.S. Bancorp Money Transfer Complaints
- U.S. Bancorp Payday Loan Complaints
- U.S. Bancorp Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for U.S. Bancorp is generated by ReadTheComplaint using AI analysis of data from the CFPB.