Goldman Sachs Bank USA -- Consumer Complaint Report & Risk Analysis

Goldman Sachs Bank USA Faces Customer Concerns Over Reporting, Purchases, and Account Management

Company Overview

Company: Goldman Sachs Bank USA

Total CFPB Complaints: 6,262

AI Risk Score: 75/100

Most Recent Complaint: 2025-04-30T12:00:00-05:00

Risk Breakdown

AI Company Analysis

GOLDMAN SACHS BANK USA has 2,028 consumer complaints on file with the CFPB. Incorrect information on your report Problem with a purchase shown on your statement Fraud or scam Managing an account

Response Quality Assessment

good

Top Consumer Issues

Incorrect information on your report -- Severity: medium

Red Flags

Green Flags

Consumer Tips & Advice

Ensure you regularly review your credit card and account statements for any discrepancies and report them immediately.

Complaint Trend Analysis

Customer complaints are spread across credit card issues, account management, and fraud, indicating a need for broader operational review.

Regulatory History

No specific regulatory history provided for this period.

Industry Context

Goldman Sachs Bank USA, as a financial institution, must adhere to strict regulations regarding customer reporting, transaction accuracy, and account security.

Frequently Asked Questions About Goldman Sachs Bank USA

How many CFPB complaints does GOLDMAN SACHS BANK USA have?

GOLDMAN SACHS BANK USA has 2,028 complaints on file with the CFPB. The most recent complaint was filed on December 31, 2024.

What is GOLDMAN SACHS BANK USA's complaint response rate?

Response rate data is not yet available for GOLDMAN SACHS BANK USA.

Does GOLDMAN SACHS BANK USA respond to complaints on time?

Timely response data is not yet available for GOLDMAN SACHS BANK USA.

Is GOLDMAN SACHS BANK USA safe to do business with?

Goldman Sachs Bank USA Faces Customer Concerns Over Reporting, Purchases, and Account Management GOLDMAN SACHS BANK USA has 2,028 CFPB complaints. Risk score: 75/100.

What red flags exist for GOLDMAN SACHS BANK USA?

Potential red flags for GOLDMAN SACHS BANK USA: Timeliness of responses is unknown. These are based on analysis of CFPB complaint patterns.

What are GOLDMAN SACHS BANK USA's strengths?

Positive indicators for GOLDMAN SACHS BANK USA: Multiple product types involved.

What tips should consumers know about GOLDMAN SACHS BANK USA?

Ensure you regularly review your credit card and account statements for any discrepancies and report them immediately.

Are complaints against GOLDMAN SACHS BANK USA increasing or decreasing?

Customer complaints are spread across credit card issues, account management, and fraud, indicating a need for broader operational review. GOLDMAN SACHS BANK USA currently has 2,028 total complaints.

Has GOLDMAN SACHS BANK USA faced regulatory action?

No specific regulatory history provided for this period.

How does GOLDMAN SACHS BANK USA compare to industry peers?

Goldman Sachs Bank USA, as a financial institution, must adhere to strict regulations regarding customer reporting, transaction accuracy, and account security.

What is the root cause of the 'Incorrect information on your report' complaints, and what steps are being taken to rectify it?

The root cause needs further investigation, but potential issues include data entry errors, system glitches, or third-party reporting inaccuracies. Corrective actions should involve immediate data verification and system audits.

Recent Complaints Against Goldman Sachs Bank USA

Goldman Sachs Bank USA Complaints by State

Goldman Sachs Bank USA Complaints by Product

Disclaimer

This analysis is based on CFPB complaint data and AI interpretation.

About This Report

This consumer complaint report for Goldman Sachs Bank USA is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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