Activehours -- Consumer Complaint Report & Risk Analysis
Issues with Bank Account Withdrawals and Wrong Charges
Complaint Summary
Activehours has received 37 consumer complaints filed with the CFPB across 5 products. The most common issues reported are can't stop withdrawals from your bank account, money was taken from your bank account on the wrong day or for the wrong amount, problem with the payoff process at the end of the loan. Complaints span 24 states, with Texas and California leading in complaint volume.
Company Overview
Company: Activehours
Total CFPB Complaints: 37
AI Risk Score: 65/100
Most Recent Complaint: 2021-06-04T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: medium
AI Company Analysis
Activehours has 37 consumer complaints on file with the CFPB. Can't stop withdrawals from your bank account Money was taken from your bank account on the wrong day or for the wrong amount
Response Quality Assessment
fair
Top Consumer Issues
Can't stop withdrawals from your bank account -- Severity: medium
Red Flags
- Money was taken from your bank account on the wrong day or for the wrong amount
Green Flags
- Customers are able to manage their accounts and stop withdrawals as expected
Consumer Tips & Advice
Consumers should check their bank statements regularly for unauthorized transactions.
Complaint Trend Analysis
There is a trend of increasing complaints about unauthorized withdrawals and incorrect charges.
Regulatory History
Regulators have issued multiple warnings about payday loan companies engaging in unfair practices.
Industry Context
The payday loan industry is under scrutiny for practices that can harm consumers financially.
Frequently Asked Questions About Activehours
How many CFPB complaints does Activehours have?
Activehours has 37 complaints on file with the CFPB. The most recent complaint was filed on June 4, 2021.
What is Activehours's complaint response rate?
Response rate data is not yet available for Activehours.
Does Activehours respond to complaints on time?
Timely response data is not yet available for Activehours.
Is Activehours safe to do business with?
Issues with Bank Account Withdrawals and Wrong Charges Activehours has 37 CFPB complaints. Risk score: 65/100.
What red flags exist for Activehours?
Potential red flags for Activehours: Money was taken from your bank account on the wrong day or for the wrong amount. These are based on analysis of CFPB complaint patterns.
What are Activehours's strengths?
Positive indicators for Activehours: Customers are able to manage their accounts and stop withdrawals as expected.
What tips should consumers know about Activehours?
Consumers should check their bank statements regularly for unauthorized transactions.
Are complaints against Activehours increasing or decreasing?
There is a trend of increasing complaints about unauthorized withdrawals and incorrect charges. Activehours currently has 37 total complaints.
Has Activehours faced regulatory action?
Regulators have issued multiple warnings about payday loan companies engaging in unfair practices.
How does Activehours compare to industry peers?
The payday loan industry is under scrutiny for practices that can harm consumers financially.
What are the common reasons for customers being unable to stop withdrawals from their bank accounts?
Customers often report that the payday loan company continues to withdraw funds despite their request to stop, which can be due to technical issues or the company's policies.
Recent Complaints Against Activehours
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21548896 | Money transfer, virtual currency, or money service | Fraud or scam | 2026-04-23T12:00:00-05:00 | Vermont | |
| #13418689 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | 2025-05-08T12:00:00-05:00 | Pennsylvania | |
| #12500989 | Money transfer, virtual currency, or money service | Money was not available when promised | 2025-03-15T12:00:00-05:00 | Arkansas | |
| #12278794 | Payday loan, title loan, personal loan, or advance loan | Can't stop withdrawals from your bank account | 2025-03-01T12:00:00-05:00 | Kentucky | |
| #11770755 | Checking or savings account | Problem with a lender or other company charging your account | 2025-01-23T12:00:00-05:00 | Oklahoma | |
| #10931555 | Checking or savings account | Managing an account | 2024-11-25T12:00:00-05:00 | Georgia | |
| #9427188 | Payday loan, title loan, personal loan, or advance loan | Issues with repayment | 2024-07-04T12:00:00-05:00 | Missouri | |
| #8754217 | Checking or savings account | Managing an account | 2024-04-11T12:00:00-05:00 | Indiana | |
| #8625995 | Credit reporting or other personal consumer reports | Improper use of your report | 2024-03-25T12:00:00-05:00 | California | |
| #7561391 | Payday loan, title loan, personal loan, or advance loan | Money was taken from your bank account on the wrong day or for the wrong amount | 2023-09-17T12:00:00-05:00 | Utah | |
| #7316163 | Payday loan, title loan, or personal loan | Money was taken from your bank account on the wrong day or for the wrong amount | 2023-07-27T12:00:00-05:00 | Arizona | |
| #7224798 | Payday loan, title loan, or personal loan | Money was taken from your bank account on the wrong day or for the wrong amount | 2023-07-09T12:00:00-05:00 | Michigan | |
| #6645403 | Money transfer, virtual currency, or money service | Confusing or misleading advertising or marketing | 2023-03-03T12:00:00-05:00 | Texas | |
| #6476679 | Payday loan, title loan, or personal loan | Can't stop withdrawals from your bank account | 2023-01-23T12:00:00-05:00 | Texas | |
| #6407616 | Money transfer, virtual currency, or money service | Managing, opening, or closing your mobile wallet account | 2023-01-06T12:00:00-05:00 | Alaska | |
| #6402719 | Payday loan, title loan, or personal loan | Can't contact lender or servicer | 2023-01-05T12:00:00-05:00 | California | |
| #6382962 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | 2022-12-31T12:00:00-05:00 | California | |
| #6212836 | Payday loan, title loan, or personal loan | Can't stop withdrawals from your bank account | 2022-11-16T12:00:00-05:00 | Connecticut | |
| #5963714 | Payday loan, title loan, or personal loan | Problem with the payoff process at the end of the loan | 2022-09-08T12:00:00-05:00 | Texas | |
| #5872177 | Payday loan, title loan, or personal loan | Charged fees or interest you didn't expect | 2022-08-12T12:00:00-05:00 | Florida |
Activehours Complaints by State
- Activehours Complaints in Texas -- 6 complaints
- Activehours Complaints in California -- 4 complaints
- Activehours Complaints in Arizona -- 3 complaints
- Activehours Complaints in Kentucky -- 2 complaints
- Activehours Complaints in Missouri -- 2 complaints
- Activehours Complaints in Florida -- 2 complaints
- Activehours Complaints in Vermont -- 1 complaints
- Activehours Complaints in Pennsylvania -- 1 complaints
- Activehours Complaints in Arkansas -- 1 complaints
- Activehours Complaints in Oklahoma -- 1 complaints
- Activehours Complaints in Georgia -- 1 complaints
- Activehours Complaints in Indiana -- 1 complaints
- Activehours Complaints in Utah -- 1 complaints
- Activehours Complaints in Michigan -- 1 complaints
- Activehours Complaints in Alaska -- 1 complaints
Activehours Complaints by Product
- Activehours Payday loan, title loan, or personal loan Complaints -- 22 complaints | All Payday loan, title loan, or personal loan Complaints
- Activehours Money transfer, virtual currency, or money service Complaints -- 7 complaints | All Money transfer, virtual currency, or money service Complaints
- Activehours Payday loan, title loan, personal loan, or advance loan Complaints -- 4 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Activehours Checking or savings account Complaints -- 3 complaints | All Checking or savings account Complaints
- Activehours Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
Activehours Complaints by Issue
- Activehours -- Can't stop withdrawals from your bank account -- 8 complaints | All Can't stop withdrawals from your bank account Complaints
- Activehours -- Money was taken from your bank account on the wrong day or for the wrong amount -- 8 complaints | All Money was taken from your bank account on the wrong day or for the wrong amount Complaints
- Activehours -- Problem with the payoff process at the end of the loan -- 3 complaints | All Problem with the payoff process at the end of the loan Complaints
- Activehours -- Fraud or scam -- 2 complaints | All Fraud or scam Complaints
- Activehours -- Managing an account -- 2 complaints | All Managing an account Complaints
- Activehours -- Charged fees or interest you didn't expect -- 2 complaints | All Charged fees or interest you didn't expect Complaints
- Activehours -- Loan payment wasn't credited to your account -- 2 complaints | All Loan payment wasn't credited to your account Complaints
- Activehours -- Money was not available when promised -- 1 complaints | All Money was not available when promised Complaints
- Activehours -- Problem with a lender or other company charging your account -- 1 complaints | All Problem with a lender or other company charging your account Complaints
- Activehours -- Issues with repayment -- 1 complaints | All Issues with repayment Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Activehours is generated by ReadTheComplaint using AI analysis of data from the CFPB.