Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #5872177
Complaint Overview
Complaint ID: 5872177
Company: Activehours
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Charged fees or interest you didn't expect
State: Florida
ZIP Code: 33055
Date Received: 2022-08-12T12:00:00-05:00
Date Sent to Company: 2022-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Support is unhelpful in simpy explaining anything. They only copy and paste things that say " Sorry '' and " We understand ''. If you truly understood, you would answer simple questions. I need results not sympathy. i went up the chain of command with NO results and the same XXXX answers. Might as well just say I DONT KNOW and stop wasting everyone 's time and money.
Frequently Asked Questions
What is Complaint #5872177 about?
Complaint #5872177 was filed against Activehours regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2022-08-12T12:00:00-05:00.
How did Activehours respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Activehours?
Yes, visit the Activehours company profile at readthecomplaint.com/company/activehours to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.