Payday loan, title loan, personal loan, or advance loan -- Issues with repayment -- Complaint #9427188
Complaint Overview
Complaint ID: 9427188
Company: Activehours
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Earned wage access
Issue: Issues with repayment
State: Missouri
ZIP Code: 630XX
Date Received: 2024-07-04T12:00:00-05:00
Date Sent to Company: 2024-07-04T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After having closed the account with them, they still tried to debit an entire paychecks worth of money, across XXXX different transactions, after my most recent payday. Their support team had no information as to how this happened, and stated that since the transactions had been sent it was completely out of their hands.
Frequently Asked Questions
What is Complaint #9427188 about?
Complaint #9427188 was filed against Activehours regarding Payday loan, title loan, personal loan, or advance loan specifically about Issues with repayment. It was received by the CFPB on 2024-07-04T12:00:00-05:00.
How did Activehours respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Activehours?
Yes, visit the Activehours company profile at readthecomplaint.com/company/activehours to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.