Money transfer, virtual currency, or money service -- Unauthorized transactions or other transaction problem -- Complaint #6382962
Complaint Overview
Complaint ID: 6382962
Company: Activehours
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Unauthorized transactions or other transaction problem
State: California
ZIP Code: 91913
Date Received: 2022-12-31T12:00:00-05:00
Date Sent to Company: 2022-12-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I set my direct deposit through Earnin, and now I can not pull money out of the Earnin wallet to use. Everyone I ask for support they refuse to help.
Frequently Asked Questions
What is Complaint #6382962 about?
Complaint #6382962 was filed against Activehours regarding Money transfer, virtual currency, or money service specifically about Unauthorized transactions or other transaction problem. It was received by the CFPB on 2022-12-31T12:00:00-05:00.
How did Activehours respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Activehours?
Yes, visit the Activehours company profile at readthecomplaint.com/company/activehours to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.