Payday loan, title loan, or personal loan -- Money was taken from your bank account on the wrong day or for the wrong amount -- Complaint #7224798
Complaint Overview
Complaint ID: 7224798
Company: Activehours
Product: Payday loan, title loan, or personal loan
Sub-Product: Payday loan
Issue: Money was taken from your bank account on the wrong day or for the wrong amount
State: Michigan
ZIP Code: 48060
Date Received: 2023-07-09T12:00:00-05:00
Date Sent to Company: 2023-08-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was approved to borrow {$100.00} on XX/XX/XXXX. I was told the money was deposited, but it was not. On XX/XX/2023, they helped themselves to {$100.00} from my bank account and are still refusing to pay it back. I have made several attempts to retrieve the money only to be told that a specialist will be emailing me or they boot me from the live messaging.
Frequently Asked Questions
What is Complaint #7224798 about?
Complaint #7224798 was filed against Activehours regarding Payday loan, title loan, or personal loan specifically about Money was taken from your bank account on the wrong day or for the wrong amount. It was received by the CFPB on 2023-07-09T12:00:00-05:00.
How did Activehours respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Activehours?
Yes, visit the Activehours company profile at readthecomplaint.com/company/activehours to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.