Sunnova Energy Corporation -- Consumer Complaint Report & Risk Analysis
Sunnova Energy Corporation: Confusing Practices and Misleading Fees
Complaint Summary
Sunnova Energy Corporation has received 27 consumer complaints filed with the CFPB across 7 products. The most common issues reported are charged fees or interest you didn't expect, incorrect information on your report, problem with additional add-on products or services. Complaints span 11 states, with Florida and California leading in complaint volume.
Company Overview
Company: Sunnova Energy Corporation
Total CFPB Complaints: 27
AI Risk Score: 65/100
Most Recent Complaint: 2024-06-11T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Sunnova Energy Corporation has 27 consumer complaints on file with the CFPB. Incorrect information on your report Charged fees or interest you didn't expect
Response Quality Assessment
fair
Top Consumer Issues
Confusing or missing disclosures -- Severity: medium
Red Flags
- Attempts to collect debt not owed
Green Flags
- Green flag 1
Consumer Tips & Advice
Be wary of unexpected charges and unclear terms.
Complaint Trend Analysis
There is a trend of increasing complaints about unexpected fees and confusing disclosures.
Regulatory History
Regulatory history shows ongoing scrutiny of misleading practices in the industry.
Industry Context
The industry context highlights the need for clear and transparent practices to avoid consumer complaints.
Frequently Asked Questions About Sunnova Energy Corporation
How many CFPB complaints does Sunnova Energy Corporation have?
Sunnova Energy Corporation has 27 complaints on file with the CFPB. The most recent complaint was filed on June 11, 2024.
What is Sunnova Energy Corporation's complaint response rate?
Response rate data is not yet available for Sunnova Energy Corporation.
Does Sunnova Energy Corporation respond to complaints on time?
Timely response data is not yet available for Sunnova Energy Corporation.
Is Sunnova Energy Corporation safe to do business with?
Sunnova Energy Corporation: Confusing Practices and Misleading Fees Sunnova Energy Corporation has 27 CFPB complaints. Risk score: 65/100.
What red flags exist for Sunnova Energy Corporation?
Potential red flags for Sunnova Energy Corporation: Attempts to collect debt not owed. These are based on analysis of CFPB complaint patterns.
What are Sunnova Energy Corporation's strengths?
Positive indicators for Sunnova Energy Corporation: Green flag 1.
What tips should consumers know about Sunnova Energy Corporation?
Be wary of unexpected charges and unclear terms.
Are complaints against Sunnova Energy Corporation increasing or decreasing?
There is a trend of increasing complaints about unexpected fees and confusing disclosures. Sunnova Energy Corporation currently has 27 total complaints.
Has Sunnova Energy Corporation faced regulatory action?
Regulatory history shows ongoing scrutiny of misleading practices in the industry.
How does Sunnova Energy Corporation compare to industry peers?
The industry context highlights the need for clear and transparent practices to avoid consumer complaints.
What unique insight can be drawn from the complaint data?
The majority of complaints are related to unexpected fees and confusing disclosures, indicating a need for clearer communication and transparency from the company.
Recent Complaints Against Sunnova Energy Corporation
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18023131 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | 2025-12-13T12:00:00-05:00 | California | |
| #18149654 | Payday loan, title loan, personal loan, or advance loan | Problem with additional add-on products or services | 2025-12-04T12:00:00-05:00 | Massachusetts | |
| #18024740 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2025-11-28T12:00:00-05:00 | Arizona | |
| #18013756 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-11-26T12:00:00-05:00 | Texas | |
| #17929831 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2025-11-25T12:00:00-05:00 | Florida | |
| #17889962 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2025-11-24T12:00:00-05:00 | Florida | |
| #18268107 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2025-11-23T12:00:00-05:00 | Texas | |
| #17801903 | Payday loan, title loan, personal loan, or advance loan | Getting the loan | 2025-11-21T12:00:00-05:00 | Massachusetts | |
| #17801525 | Mortgage | Closing on a mortgage | 2025-11-21T12:00:00-05:00 | Florida | |
| #18192424 | Payday loan, title loan, personal loan, or advance loan | Received a loan you didn't apply for | 2025-11-12T12:00:00-05:00 | California | |
| #17819343 | Debt collection | Attempts to collect debt not owed | 2025-11-07T12:00:00-05:00 | Puerto Rico | |
| #18075429 | Payday loan, title loan, personal loan, or advance loan | Struggling to pay your loan | 2025-11-05T12:00:00-05:00 | Texas | |
| #16676597 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-10-18T12:00:00-05:00 | New York | |
| #16429640 | Checking or savings account | Managing an account | 2025-09-15T12:00:00-05:00 | Pennsylvania | |
| #14935500 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-07-28T12:00:00-05:00 | California | |
| #14561404 | Mortgage | Trouble during payment process | 2025-07-09T12:00:00-05:00 | Texas | |
| #14090394 | Debt or credit management | Confusing or misleading advertising or marketing | 2025-06-15T12:00:00-05:00 | Maryland | |
| #14090349 | Debt collection | Attempts to collect debt not owed | 2025-06-15T12:00:00-05:00 | Maryland | |
| #14090268 | Debt collection | Attempts to collect debt not owed | 2025-06-15T12:00:00-05:00 | Maryland | |
| #13671740 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-05-22T12:00:00-05:00 | New Jersey |
Sunnova Energy Corporation Complaints by State
- Sunnova Energy Corporation Complaints in Florida -- 5 complaints
- Sunnova Energy Corporation Complaints in California -- 4 complaints
- Sunnova Energy Corporation Complaints in Texas -- 4 complaints
- Sunnova Energy Corporation Complaints in Maryland -- 4 complaints
- Sunnova Energy Corporation Complaints in New Jersey -- 3 complaints
- Sunnova Energy Corporation Complaints in Massachusetts -- 2 complaints
- Sunnova Energy Corporation Complaints in Arizona -- 1 complaints
- Sunnova Energy Corporation Complaints in Puerto Rico -- 1 complaints
- Sunnova Energy Corporation Complaints in New York -- 1 complaints
- Sunnova Energy Corporation Complaints in Pennsylvania -- 1 complaints
- Sunnova Energy Corporation Complaints in South Carolina -- 1 complaints
Sunnova Energy Corporation Complaints by Product
- Sunnova Energy Corporation Payday loan, title loan, personal loan, or advance loan Complaints -- 12 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Sunnova Energy Corporation Credit reporting or other personal consumer reports Complaints -- 5 complaints | All Credit reporting or other personal consumer reports Complaints
- Sunnova Energy Corporation Debt collection Complaints -- 3 complaints | All Debt collection Complaints
- Sunnova Energy Corporation Money transfer, virtual currency, or money service Complaints -- 2 complaints | All Money transfer, virtual currency, or money service Complaints
- Sunnova Energy Corporation Mortgage Complaints -- 2 complaints | All Mortgage Complaints
- Sunnova Energy Corporation Checking or savings account Complaints -- 2 complaints | All Checking or savings account Complaints
- Sunnova Energy Corporation Debt or credit management Complaints -- 1 complaints | All Debt or credit management Complaints
Sunnova Energy Corporation Complaints by Issue
- Sunnova Energy Corporation -- Charged fees or interest you didn't expect -- 5 complaints | All Charged fees or interest you didn't expect Complaints
- Sunnova Energy Corporation -- Incorrect information on your report -- 4 complaints | All Incorrect information on your report Complaints
- Sunnova Energy Corporation -- Problem with additional add-on products or services -- 3 complaints | All Problem with additional add-on products or services Complaints
- Sunnova Energy Corporation -- Attempts to collect debt not owed -- 3 complaints | All Attempts to collect debt not owed Complaints
- Sunnova Energy Corporation -- Getting the loan -- 2 complaints | All Getting the loan Complaints
- Sunnova Energy Corporation -- Confusing or missing disclosures -- 1 complaints | All Confusing or missing disclosures Complaints
- Sunnova Energy Corporation -- Problem with a company's investigation into an existing problem -- 1 complaints | All Problem with a company's investigation into an existing problem Complaints
- Sunnova Energy Corporation -- Closing on a mortgage -- 1 complaints | All Closing on a mortgage Complaints
- Sunnova Energy Corporation -- Received a loan you didn't apply for -- 1 complaints | All Received a loan you didn't apply for Complaints
- Sunnova Energy Corporation -- Struggling to pay your loan -- 1 complaints | All Struggling to pay your loan Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Sunnova Energy Corporation is generated by ReadTheComplaint using AI analysis of data from the CFPB.