Money transfer, virtual currency, or money service -- Confusing or missing disclosures -- Complaint #18023131

Complaint Overview

Complaint ID: 18023131

Company: Sunnova Energy Corporation

Product: Money transfer, virtual currency, or money service

Sub-Product: Domestic (US) money transfer

Issue: Confusing or missing disclosures

State: California

ZIP Code: XXXXX

Date Received: 2025-12-13T12:00:00-05:00

Date Sent to Company: 2025-12-13T12:00:00-05:00

Company Response: Untimely response

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American, Servicemember

Frequently Asked Questions

What is Complaint #18023131 about?

Complaint #18023131 was filed against Sunnova Energy Corporation regarding Money transfer, virtual currency, or money service specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-12-13T12:00:00-05:00.

How did Sunnova Energy Corporation respond to this complaint?

The company responded with: "Untimely response". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Sunnova Energy Corporation?

Yes, visit the Sunnova Energy Corporation company profile at readthecomplaint.com/company/sunnova-energy-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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