Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13671740
Complaint Overview
Complaint ID: 13671740
Company: Sunnova Energy Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New Jersey
ZIP Code: 08861
Date Received: 2025-05-22T12:00:00-05:00
Date Sent to Company: 2025-05-23T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Im filing a complaint because the creditor is reporting late payments on my Sunnova account ending in XXXX that are inaccurate and not properly verified. I have disputed this directly with the credit bureaus and the furniture but the late payments remain without proper validation or documentation. Under 15USC-1681-S2A, furnitures must report accurate information under 15usc1681I the credit bureau must perform a reasonable investigation within 30 days. Neither of them have provided sufficient evidence to support the negative reporting.
Frequently Asked Questions
What is Complaint #13671740 about?
Complaint #13671740 was filed against Sunnova Energy Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-22T12:00:00-05:00.
How did Sunnova Energy Corporation respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Sunnova Energy Corporation?
Yes, visit the Sunnova Energy Corporation company profile at readthecomplaint.com/company/sunnova-energy-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.