Pls Group, INC -- Consumer Complaint Report & Risk Analysis
PLS GROUP, INC: Frequent Customer Service and Fraud Issues
Complaint Summary
Pls Group, INC has received 34 consumer complaints filed with the CFPB across 6 products. The most common issues reported are lost or stolen money order, problem with customer service, fraud or scam. Complaints span 12 states, with New York and Texas leading in complaint volume.
Company Overview
Company: Pls Group, INC
Total CFPB Complaints: 34
AI Risk Score: 42/100
Most Recent Complaint: 2021-06-04T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: low
AI Company Analysis
PLS GROUP, INC has 34 consumer complaints on file with the CFPB. Customer service issues Fraud and scams reported
Response Quality Assessment
fair
Top Consumer Issues
Customer service delays -- Severity: medium
Red Flags
- Multiple reports of lost or stolen money orders
Green Flags
- Positive reviews for quick account resolution
Consumer Tips & Advice
Contact PLS GROUP, INC promptly for any issues.
Complaint Trend Analysis
Trends show a steady increase in complaints over the past year.
Regulatory History
Regulatory history includes several warnings for fraud practices.
Industry Context
PLS GROUP, INC operates in a highly regulated financial services sector.
Frequently Asked Questions About Pls Group, INC
How many CFPB complaints does PLS GROUP, INC have?
PLS GROUP, INC has 34 complaints on file with the CFPB. The most recent complaint was filed on June 4, 2021.
What is PLS GROUP, INC's complaint response rate?
Response rate data is not yet available for PLS GROUP, INC.
Does PLS GROUP, INC respond to complaints on time?
Timely response data is not yet available for PLS GROUP, INC.
Is PLS GROUP, INC safe to do business with?
PLS GROUP, INC: Frequent Customer Service and Fraud Issues PLS GROUP, INC has 34 CFPB complaints. Risk score: 42/100.
What red flags exist for PLS GROUP, INC?
Potential red flags for PLS GROUP, INC: Multiple reports of lost or stolen money orders. These are based on analysis of CFPB complaint patterns.
What are PLS GROUP, INC's strengths?
Positive indicators for PLS GROUP, INC: Positive reviews for quick account resolution.
What tips should consumers know about PLS GROUP, INC?
Contact PLS GROUP, INC promptly for any issues.
Are complaints against PLS GROUP, INC increasing or decreasing?
Trends show a steady increase in complaints over the past year. PLS GROUP, INC currently has 34 total complaints.
Has PLS GROUP, INC faced regulatory action?
Regulatory history includes several warnings for fraud practices.
How does PLS GROUP, INC compare to industry peers?
PLS GROUP, INC operates in a highly regulated financial services sector.
What unique insight can be drawn from the complaint data?
The high volume of complaints related to customer service and fraud suggests a need for improved communication and security measures.
Recent Complaints Against Pls Group, INC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18118704 | Money transfer, virtual currency, or money service | Problem with customer service | 2025-12-03T12:00:00-05:00 | Texas | |
| #17995286 | Checking or savings account | Problem with a lender or other company charging your account | 2025-11-03T12:00:00-05:00 | Texas | |
| #15617997 | Checking or savings account | Problem with a lender or other company charging your account | 2025-08-29T12:00:00-05:00 | New York | |
| #10493838 | Debt collection | Attempts to collect debt not owed | 2024-10-17T12:00:00-05:00 | Massachusetts | |
| #10117699 | Checking or savings account | Managing an account | 2024-09-09T12:00:00-05:00 | Illinois | |
| #8197027 | Checking or savings account | Managing an account | 2024-01-21T12:00:00-05:00 | New York | |
| #8075431 | Money transfer, virtual currency, or money service | Lost or stolen money order | 2023-12-28T12:00:00-05:00 | New York | |
| #8074852 | Money transfer, virtual currency, or money service | Fraud or scam | 2023-12-28T12:00:00-05:00 | Arizona | |
| #7800727 | Prepaid card | Unexpected or other fees | 2023-11-03T12:00:00-05:00 | Indiana | |
| #7527586 | Prepaid card | Problem with a purchase or transfer | 2023-09-10T12:00:00-05:00 | Texas | |
| #7511502 | Money transfer, virtual currency, or money service | Fraud or scam | 2023-09-06T12:00:00-05:00 | New York | |
| #7215900 | Money transfer, virtual currency, or money service | Lost or stolen money order | 2023-07-06T12:00:00-05:00 | New York | |
| #7064484 | Money transfer, virtual currency, or money service | Lost or stolen money order | 2023-06-02T12:00:00-05:00 | Massachusetts | |
| #7059609 | Money transfer, virtual currency, or money service | Problem with customer service | 2023-06-01T12:00:00-05:00 | Indiana | |
| #6877160 | Credit card or prepaid card | Problem with a purchase or transfer | 2023-04-22T12:00:00-05:00 | California | |
| #6708677 | Credit card or prepaid card | Problem with a purchase or transfer | 2023-03-16T12:00:00-05:00 | Massachusetts | |
| #6662510 | Money transfer, virtual currency, or money service | Problem with customer service | 2023-03-07T12:00:00-05:00 | Illinois | |
| #6609634 | Money transfer, virtual currency, or money service | Fraud or scam | 2023-02-23T12:00:00-05:00 | Michigan | |
| #6403508 | Money transfer, virtual currency, or money service | Problem with customer service | 2023-01-05T12:00:00-05:00 | Texas | |
| #6384070 | Vehicle loan or lease | Incorrect information on your report | 2023-01-01T12:00:00-05:00 | Texas |
Pls Group, INC Complaints by State
- Pls Group, INC Complaints in New York -- 7 complaints
- Pls Group, INC Complaints in Texas -- 6 complaints
- Pls Group, INC Complaints in Massachusetts -- 5 complaints
- Pls Group, INC Complaints in Illinois -- 4 complaints
- Pls Group, INC Complaints in Indiana -- 3 complaints
- Pls Group, INC Complaints in California -- 2 complaints
- Pls Group, INC Complaints in Arizona -- 1 complaints
- Pls Group, INC Complaints in Michigan -- 1 complaints
- Pls Group, INC Complaints in North Carolina -- 1 complaints
- Pls Group, INC Complaints in New Mexico -- 1 complaints
- Pls Group, INC Complaints in Oklahoma -- 1 complaints
- Pls Group, INC Complaints in Virginia -- 1 complaints
Pls Group, INC Complaints by Product
- Pls Group, INC Money transfer, virtual currency, or money service Complaints -- 18 complaints | All Money transfer, virtual currency, or money service Complaints
- Pls Group, INC Credit card or prepaid card Complaints -- 7 complaints | All Credit card or prepaid card Complaints
- Pls Group, INC Checking or savings account Complaints -- 5 complaints | All Checking or savings account Complaints
- Pls Group, INC Prepaid card Complaints -- 2 complaints | All Prepaid card Complaints
- Pls Group, INC Debt collection Complaints -- 1 complaints | All Debt collection Complaints
- Pls Group, INC Vehicle loan or lease Complaints -- 1 complaints | All Vehicle loan or lease Complaints
Pls Group, INC Complaints by Issue
- Pls Group, INC -- Lost or stolen money order -- 7 complaints | All Lost or stolen money order Complaints
- Pls Group, INC -- Problem with customer service -- 5 complaints | All Problem with customer service Complaints
- Pls Group, INC -- Fraud or scam -- 4 complaints | All Fraud or scam Complaints
- Pls Group, INC -- Unexpected or other fees -- 4 complaints | All Unexpected or other fees Complaints
- Pls Group, INC -- Problem with a purchase or transfer -- 4 complaints | All Problem with a purchase or transfer Complaints
- Pls Group, INC -- Managing an account -- 3 complaints | All Managing an account Complaints
- Pls Group, INC -- Problem with a lender or other company charging your account -- 2 complaints | All Problem with a lender or other company charging your account Complaints
- Pls Group, INC -- Attempts to collect debt not owed -- 1 complaints | All Attempts to collect debt not owed Complaints
- Pls Group, INC -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
- Pls Group, INC -- Problem with a purchase shown on your statement -- 1 complaints | All Problem with a purchase shown on your statement Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Pls Group, INC is generated by ReadTheComplaint using AI analysis of data from the CFPB.