Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #6662510
Complaint Overview
Complaint ID: 6662510
Company: Pls Group, INC
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Problem with customer service
State: Illinois
ZIP Code: 60624
Date Received: 2023-03-07T12:00:00-05:00
Date Sent to Company: 2023-03-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Hereon ; this day of a XX/XX/2023 at XXXX XXXX ; this is hereby a legal civil notice ; as in fact a litigation process, notifying you as an official ; for a PLS Check Cashers ; Store no. XXXX located ; therein ; a XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX ; XXXX ; Thereon ; a XX/XX/2023 ; I had went into the PLS Check Cashers store, to transact certain ; business transaction ; however therein the store as a person a XXXX person male ; I was denied ; Customer service, by a certain official a staff, member thereof the PLS Check Cashers ; store no. XXXX unreasonably, concerning a certain business transaction. The person as a PLS Store employee she had pleaded ; a certain claim that had subjected myself, to a certain detainment ; as well as an ; arrest of myself thereon ; the premises ; a certain property of the PLS Check Cashers ; Store no XXXX, when I had asked ; her could I cash a certain an item a Check ( check no XXXX ) ; therein the store of a PLS Check Cashers Store no. XXXX she had pleaded a certain claim ( s ) ; non verbatim so stating that she could cash a certain check my check ; ( check no XXXX ) ; therefrom I had asked her to return the check back to me after I had already submitted it to her via the window ; thereafter that she had refused to give me the check by retaining the check, therein terms of not giving me the check back to me thereafter ; I had asked her for the Check ( check no XXXX ) ; therefrom she had made a pleading ; a certain claim ( XXXX ) that so stated ; that if I go anywhere to make a certain copy of my check ( check no XXXX ) ; shes ( their ) not goanna ; cash the check ( check no XXXX ) ; cause I had already made a certain copy of the check, thereafter that a certain inquiry ; I had asked her how would they know when a person, had made a certain copy of the check she had then pleaded a claim so stating ; a claim ( s ) to me that a person ; I could scan it on the phone, and cash the check ; and cash it again ; during that time I was coerced ; by a certain force to cash therein ; the PLS Check cashers ; Store no. XXXX ; the check no. ( check no XXXX ) ; therefrom ; she had also so stated by force to me, sign the back of the Check and ordered me to put my phone number down on the back of the check ( check no XXXX ) ; unreasonably then she had took a very long time to cash the check, and to make another financial transaction ; to myself; concerning ; a money order sale no. XXXX ; due to the fact that she was constantly talking ; thereon the phone for a very long time; so as a result I was a subject of being detained, and arrested as a customer, unreasonably thereon the premises of a certain ; PLS Check Cashers ; Store no. XXXX located ; therein ; a XXXX XXXX XXXX XXXX ; XXXX XXXX XXXX ; XXXX ; unreasonably thereby a certain staff member ; as an employee thereof the PLS Check cashers Store no.180 ; therefrom the so stated cause or matter pleaded as a civil claim, herein this legal civil notice, as in fact a civil claim ( s ) ; sir-mam Im asking that you as an official for the so stated PLS Check Cashers Store noXXXX XXXX to return my property as a Check no XXXX ; also a money order sale no. XXXX ; also in terms of a financial refund ; as a result of the PLS Store Policy and custom procedure that hereby denies ; a person ; as a customer service ; therein ; the PLS Check Cashers store ( s ) no. XXXX ; as a result of the so stated pleading as claim herein this legal notice civil claim sir-mam you as an official for a PLS Check Cashers store ( s ) no. XXXX ; under an Oath as well as a Testimony of an office sir-mam you must respond ; as in fact with a pleading claiming an affirmation, or denial for the so stated cause ; or matter herein this legal notice as a civil litigation ; process civil claim ; in addition you also must hereby respond thereto the legal civil claim located therein the filing of a litigation process of an Odyssey eFile case no. XXXX, XXXX XXXX ; FTC XXXX ; within a 72 hrs. time frame hereafter service your response will hereby accepted under an Oath, as well as a Testimony ; In addition if you in fact should fail not to hereby respond withing a 72 hrs time frame as an affirmation, or as in fact a denial hereof the so stated cause or matter so stated herein this legal notice ; you as an official for a PLS Check Casher Store no. XXXX will hereby this legal notice as a civil claim considered as a refusal and therefrom any and all pleadings as a claim ( s ) submitted by service will hereby denied ; and unacceptable pleading ( s ) as claim ( s ) ; therefrom sir-mam further litigation process ; hereto this legal notice will hereby commence ; thereafter a 72 hrs time frame after service of this legal civil notice ; for the so stated cause or matter herein this legal notice ; also sir-mam you must service all of your claim ( s ) ; hereto this legal civil notice as pleading hereto myself a XXXX XXXX XXXX email address XXXX XXXX ;
Frequently Asked Questions
What is Complaint #6662510 about?
Complaint #6662510 was filed against Pls Group, INC regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2023-03-07T12:00:00-05:00.
How did Pls Group, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Pls Group, INC?
Yes, visit the Pls Group, INC company profile at readthecomplaint.com/company/pls-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.