Money transfer, virtual currency, or money service -- Lost or stolen money order -- Complaint #8075431

Complaint Overview

Complaint ID: 8075431

Company: Pls Group, INC

Product: Money transfer, virtual currency, or money service

Sub-Product: Money order, traveler's check or cashier's check

Issue: Lost or stolen money order

State: New York

ZIP Code: 10468

Date Received: 2023-12-28T12:00:00-05:00

Date Sent to Company: 2024-01-04T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I brought a money order of XXXX XX/XX/2022. And the money was stolen, when i went to complain they said it might take up to a year.

Frequently Asked Questions

What is Complaint #8075431 about?

Complaint #8075431 was filed against Pls Group, INC regarding Money transfer, virtual currency, or money service specifically about Lost or stolen money order. It was received by the CFPB on 2023-12-28T12:00:00-05:00.

How did Pls Group, INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Pls Group, INC?

Yes, visit the Pls Group, INC company profile at readthecomplaint.com/company/pls-group-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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