Vehicle loan or lease -- Incorrect information on your report -- Complaint #6384070
Complaint Overview
Complaint ID: 6384070
Company: Pls Group, INC
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Texas
ZIP Code: 75224
Date Received: 2023-01-01T12:00:00-05:00
Date Sent to Company: 2023-01-01T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The car dealership XXXX XXXX is located in XXXX Texas off XXXX XXXX and XXXX XXXX XXXX. This dealership has the old loan for a voluntary repo XXXX XXXX XXXX. They refused to remove the year 2020 temporary dealer license plate and allowed the new buyer to use the vehicle and use the tolls resulting in me getting the 3rd notice of non-payment when I haven't received a 1st or 2nd notice of non-payment. I am no longer in possession of this vehicle since 2020. I voluntarily gave back this vehicle because XXXX XXXX refused to send me any of the receipts of payments made on the loan agreement. I had issues with them not answering my calls or returning my calls regarding the issue with this invalid temporary paper license plate. I feel this is wrong and I need your help to stop further toll bills and to prevent these kind of business practices in the future Thank you,
Frequently Asked Questions
What is Complaint #6384070 about?
Complaint #6384070 was filed against Pls Group, INC regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2023-01-01T12:00:00-05:00.
How did Pls Group, INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Pls Group, INC?
Yes, visit the Pls Group, INC company profile at readthecomplaint.com/company/pls-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.