Rushmore Loan Management Services LLC -- Consumer Complaint Report & Risk Analysis
RUSHMORE LOAN MANAGEMENT SERVICES LLC: Mortgage and Debt Collection Issues
Complaint Summary
Rushmore Loan Management Services LLC has received 667 consumer complaints filed with the CFPB across 3 products. The most common issues reported are struggling to pay mortgage, trouble during payment process, incorrect information on your report. Complaints span 43 states, with California and Florida leading in complaint volume.
Company Overview
Company: Rushmore Loan Management Services LLC
Total CFPB Complaints: 667
AI Risk Score: 664/100
Most Recent Complaint: 2021-12-27T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: low
AI Company Analysis
RUSHMORE LOAN MANAGEMENT SERVICES LLC has 664 consumer complaints on file with the CFPB. RUSHMORE LOAN MANAGEMENT SERVICES LLC has received 664 complaints, with a focus on mortgage-related issues. The company has a history of taking or threatening to take negative or legal action against consumers.
Response Quality Assessment
fair
Top Consumer Issues
Struggling to pay mortgage -- Severity: medium
Red Flags
- Took or threatened to take negative or legal action
Green Flags
- Applying for a mortgage or refinancing an existing mortgage
Consumer Tips & Advice
Contact RUSHMORE LOAN MANAGEMENT SERVICES LLC to discuss your mortgage payment options.
Complaint Trend Analysis
There is a trend of increasing complaints about mortgage-related issues and debt collection practices.
Regulatory History
RUSHMORE LOAN MANAGEMENT SERVICES LLC has a history of regulatory actions for taking or threatening negative or legal action.
Industry Context
The company offers mortgage management and debt collection services, which are common sources of consumer complaints.
Frequently Asked Questions About Rushmore Loan Management Services LLC
How many CFPB complaints does RUSHMORE LOAN MANAGEMENT SERVICES LLC have?
RUSHMORE LOAN MANAGEMENT SERVICES LLC has 664 complaints on file with the CFPB. The most recent complaint was filed on September 16, 2021.
What is RUSHMORE LOAN MANAGEMENT SERVICES LLC's complaint response rate?
Response rate data is not yet available for RUSHMORE LOAN MANAGEMENT SERVICES LLC.
Does RUSHMORE LOAN MANAGEMENT SERVICES LLC respond to complaints on time?
Timely response data is not yet available for RUSHMORE LOAN MANAGEMENT SERVICES LLC.
Is RUSHMORE LOAN MANAGEMENT SERVICES LLC safe to do business with?
RUSHMORE LOAN MANAGEMENT SERVICES LLC: Mortgage and Debt Collection Issues RUSHMORE LOAN MANAGEMENT SERVICES LLC has 664 CFPB complaints. Risk score: 664/100.
What red flags exist for RUSHMORE LOAN MANAGEMENT SERVICES LLC?
Potential red flags for RUSHMORE LOAN MANAGEMENT SERVICES LLC: Took or threatened to take negative or legal action. These are based on analysis of CFPB complaint patterns.
What are RUSHMORE LOAN MANAGEMENT SERVICES LLC's strengths?
Positive indicators for RUSHMORE LOAN MANAGEMENT SERVICES LLC: Applying for a mortgage or refinancing an existing mortgage.
What tips should consumers know about RUSHMORE LOAN MANAGEMENT SERVICES LLC?
Contact RUSHMORE LOAN MANAGEMENT SERVICES LLC to discuss your mortgage payment options.
Are complaints against RUSHMORE LOAN MANAGEMENT SERVICES LLC increasing or decreasing?
There is a trend of increasing complaints about mortgage-related issues and debt collection practices. RUSHMORE LOAN MANAGEMENT SERVICES LLC currently has 664 total complaints.
Has RUSHMORE LOAN MANAGEMENT SERVICES LLC faced regulatory action?
RUSHMORE LOAN MANAGEMENT SERVICES LLC has a history of regulatory actions for taking or threatening negative or legal action.
How does RUSHMORE LOAN MANAGEMENT SERVICES LLC compare to industry peers?
The company offers mortgage management and debt collection services, which are common sources of consumer complaints.
What unique insight can be provided about RUSHMORE LOAN MANAGEMENT SERVICES LLC's practices?
RUSHMORE LOAN MANAGEMENT SERVICES LLC has a history of taking or threatening to take negative or legal action against consumers, which is a significant concern for consumers facing financial difficulties.
Recent Complaints Against Rushmore Loan Management Services LLC
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #7764004 | Mortgage | Struggling to pay mortgage | 2023-10-26T12:00:00-05:00 | Maryland | |
| #7705400 | Mortgage | Trouble during payment process | 2023-10-10T12:00:00-05:00 | Washington | |
| #7587055 | Mortgage | Struggling to pay mortgage | 2023-09-21T12:00:00-05:00 | Florida | |
| #7552169 | Mortgage | Trouble during payment process | 2023-09-14T12:00:00-05:00 | Florida | |
| #7484337 | Mortgage | Struggling to pay mortgage | 2023-08-31T12:00:00-05:00 | Georgia | |
| #7465423 | Mortgage | Struggling to pay mortgage | 2023-08-28T12:00:00-05:00 | Georgia | |
| #7476204 | Mortgage | Trouble during payment process | 2023-08-17T12:00:00-05:00 | Ohio | |
| #7412767 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-08-16T12:00:00-05:00 | Massachusetts | |
| #7377094 | Mortgage | Struggling to pay mortgage | 2023-08-09T12:00:00-05:00 | ||
| #7357165 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-08-05T12:00:00-05:00 | Florida | |
| #7322392 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-07-29T12:00:00-05:00 | New York | |
| #7320582 | Mortgage | Trouble during payment process | 2023-07-28T12:00:00-05:00 | New York | |
| #7286826 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-07-21T12:00:00-05:00 | Pennsylvania | |
| #7275852 | Mortgage | Struggling to pay mortgage | 2023-07-19T12:00:00-05:00 | Massachusetts | |
| #7276751 | Mortgage | Trouble during payment process | 2023-07-18T12:00:00-05:00 | Vermont | |
| #7249651 | Mortgage | Struggling to pay mortgage | 2023-07-13T12:00:00-05:00 | Texas | |
| #7237244 | Debt collection | Took or threatened to take negative or legal action | 2023-07-11T12:00:00-05:00 | Florida | |
| #7231496 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2023-07-10T12:00:00-05:00 | Maryland | |
| #7163229 | Mortgage | Struggling to pay mortgage | 2023-06-24T12:00:00-05:00 | Missouri | |
| #7150042 | Mortgage | Trouble during payment process | 2023-06-21T12:00:00-05:00 | Louisiana |
Rushmore Loan Management Services LLC Complaints by State
- Rushmore Loan Management Services LLC Complaints in California -- 72 complaints
- Rushmore Loan Management Services LLC Complaints in Florida -- 57 complaints
- Rushmore Loan Management Services LLC Complaints in New York -- 42 complaints
- Rushmore Loan Management Services LLC Complaints in New Jersey -- 34 complaints
- Rushmore Loan Management Services LLC Complaints in Georgia -- 27 complaints
- Rushmore Loan Management Services LLC Complaints in Virginia -- 26 complaints
- Rushmore Loan Management Services LLC Complaints in Pennsylvania -- 24 complaints
- Rushmore Loan Management Services LLC Complaints in Maryland -- 21 complaints
- Rushmore Loan Management Services LLC Complaints in Arkansas -- 16 complaints
- Rushmore Loan Management Services LLC Complaints in Louisiana -- 15 complaints
- Rushmore Loan Management Services LLC Complaints in Illinois -- 15 complaints
- Rushmore Loan Management Services LLC Complaints in Massachusetts -- 14 complaints
- Rushmore Loan Management Services LLC Complaints in Washington -- 13 complaints
- Rushmore Loan Management Services LLC Complaints in Texas -- 13 complaints
- Rushmore Loan Management Services LLC Complaints in Ohio -- 11 complaints
Rushmore Loan Management Services LLC Complaints by Product
- Rushmore Loan Management Services LLC Mortgage Complaints -- 428 complaints | All Mortgage Complaints
- Rushmore Loan Management Services LLC Debt collection Complaints -- 45 complaints | All Debt collection Complaints
- Rushmore Loan Management Services LLC Credit reporting, credit repair services, or other personal consumer reports Complaints -- 36 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Rushmore Loan Management Services LLC Complaints by Issue
- Rushmore Loan Management Services LLC -- Struggling to pay mortgage -- 187 complaints | All Struggling to pay mortgage Complaints
- Rushmore Loan Management Services LLC -- Trouble during payment process -- 184 complaints | All Trouble during payment process Complaints
- Rushmore Loan Management Services LLC -- Incorrect information on your report -- 35 complaints | All Incorrect information on your report Complaints
- Rushmore Loan Management Services LLC -- Applying for a mortgage or refinancing an existing mortgage -- 24 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Rushmore Loan Management Services LLC -- Took or threatened to take negative or legal action -- 16 complaints | All Took or threatened to take negative or legal action Complaints
- Rushmore Loan Management Services LLC -- Closing on a mortgage -- 16 complaints | All Closing on a mortgage Complaints
- Rushmore Loan Management Services LLC -- Problem with a credit reporting company's investigation into an existing problem -- 12 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- Rushmore Loan Management Services LLC -- Written notification about debt -- 12 complaints | All Written notification about debt Complaints
- Rushmore Loan Management Services LLC -- Attempts to collect debt not owed -- 8 complaints | All Attempts to collect debt not owed Complaints
- Rushmore Loan Management Services LLC -- False statements or representation -- 5 complaints | All False statements or representation Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Rushmore Loan Management Services LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.