Prosperity Bancshares, INC. -- Consumer Complaint Report & Risk Analysis
Account Management and Reporting Issues Persist
Complaint Summary
Prosperity Bancshares, INC. has received 35 consumer complaints filed with the CFPB across 6 products. The most common issues reported are managing an account, problem with a lender or other company charging your account, closing an account. Complaints span 4 states, with Texas and Washington leading in complaint volume.
Company Overview
Company: Prosperity Bancshares, INC.
Total CFPB Complaints: 35
AI Risk Score: 45/100
Most Recent Complaint: 2023-05-11T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
PROSPERITY BANCSHARES, INC. has 33 consumer complaints on file with the CFPB. Company has received 8 complaints regarding account management issues. 2 complaints were related to incorrect information on consumer reports.
Response Quality Assessment
fair
Top Consumer Issues
Difficulties in managing accounts and disputes over report accuracy -- Severity: medium
Red Flags
- Multiple complaints about account management and report accuracy suggest a recurring issue.
Green Flags
- No significant positive developments noted in recent complaints.
Consumer Tips & Advice
Consumers should be cautious when managing accounts and disputing report inaccuracies.
Complaint Trend Analysis
There is a trend of recurring issues in account management and report accuracy, indicating a need for improvement.
Regulatory History
Regulatory history shows ongoing scrutiny of consumer reporting practices.
Industry Context
The industry context highlights the importance of accurate and timely consumer reporting and account management.
Frequently Asked Questions About Prosperity Bancshares, INC.
How many CFPB complaints does PROSPERITY BANCSHARES, INC. have?
PROSPERITY BANCSHARES, INC. has 33 complaints on file with the CFPB. The most recent complaint was filed on September 16, 2021.
What is PROSPERITY BANCSHARES, INC.'s complaint response rate?
Response rate data is not yet available for PROSPERITY BANCSHARES, INC..
Does PROSPERITY BANCSHARES, INC. respond to complaints on time?
Timely response data is not yet available for PROSPERITY BANCSHARES, INC..
Is PROSPERITY BANCSHARES, INC. safe to do business with?
Account Management and Reporting Issues Persist PROSPERITY BANCSHARES, INC. has 33 CFPB complaints. Risk score: 45/100.
What red flags exist for PROSPERITY BANCSHARES, INC.?
Potential red flags for PROSPERITY BANCSHARES, INC.: Multiple complaints about account management and report accuracy suggest a recurring issue.. These are based on analysis of CFPB complaint patterns.
What are PROSPERITY BANCSHARES, INC.'s strengths?
Positive indicators for PROSPERITY BANCSHARES, INC.: No significant positive developments noted in recent complaints..
What tips should consumers know about PROSPERITY BANCSHARES, INC.?
Consumers should be cautious when managing accounts and disputing report inaccuracies.
Are complaints against PROSPERITY BANCSHARES, INC. increasing or decreasing?
There is a trend of recurring issues in account management and report accuracy, indicating a need for improvement. PROSPERITY BANCSHARES, INC. currently has 33 total complaints.
Has PROSPERITY BANCSHARES, INC. faced regulatory action?
Regulatory history shows ongoing scrutiny of consumer reporting practices.
How does PROSPERITY BANCSHARES, INC. compare to industry peers?
The industry context highlights the importance of accurate and timely consumer reporting and account management.
What unique insight can be drawn from the complaint data?
The data suggests that PROSPERITY BANCSHARES, INC. may need to improve its systems for managing accounts and ensuring the accuracy of consumer reports, as these are the most frequently reported issues.
Recent Complaints Against Prosperity Bancshares, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #17964750 | Checking or savings account | Managing an account | 2025-11-29T12:00:00-05:00 | Texas | |
| #17979848 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-11-21T12:00:00-05:00 | Texas | |
| #17346179 | Checking or savings account | Managing an account | 2025-11-18T12:00:00-05:00 | Texas | |
| #14935706 | Mortgage | Closing on a mortgage | 2025-07-28T12:00:00-05:00 | Texas | |
| #14912563 | Credit card | Problem with a purchase shown on your statement | 2025-07-27T12:00:00-05:00 | Texas | |
| #12341377 | Mortgage | Struggling to pay mortgage | 2025-03-05T12:00:00-05:00 | Washington | |
| #10583962 | Checking or savings account | Problem caused by your funds being low | 2024-10-24T12:00:00-05:00 | Texas | |
| #10575067 | Checking or savings account | Closing an account | 2024-10-24T12:00:00-05:00 | Texas | |
| #9028799 | Checking or savings account | Closing an account | 2024-05-16T12:00:00-05:00 | Texas | |
| #8999535 | Credit card | Problem with a purchase shown on your statement | 2024-05-13T12:00:00-05:00 | Texas | |
| #8797766 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-04-17T12:00:00-05:00 | Texas | |
| #8005096 | Checking or savings account | Managing an account | 2023-12-14T12:00:00-05:00 | Texas | |
| #7282586 | Checking or savings account | Problem with a lender or other company charging your account | 2023-07-20T12:00:00-05:00 | Texas | |
| #7231425 | Credit card or prepaid card | Trouble using your card | 2023-07-10T12:00:00-05:00 | Texas | |
| #6967082 | Checking or savings account | Managing an account | 2023-05-11T12:00:00-05:00 | Texas | |
| #6589000 | Checking or savings account | Managing an account | 2023-02-18T12:00:00-05:00 | Texas | |
| #6322825 | Checking or savings account | Managing an account | 2022-12-14T12:00:00-05:00 | Texas | |
| #6010345 | Checking or savings account | Managing an account | 2022-09-21T12:00:00-05:00 | Texas | |
| #6008955 | Checking or savings account | Managing an account | 2022-09-21T12:00:00-05:00 | Texas | |
| #5565414 | Mortgage | Closing on a mortgage | 2022-05-12T12:00:00-05:00 | Texas |
Prosperity Bancshares, INC. Complaints by State
- Prosperity Bancshares, INC. Complaints in Texas -- 32 complaints
- Prosperity Bancshares, INC. Complaints in Washington -- 1 complaints
- Prosperity Bancshares, INC. Complaints in Colorado -- 1 complaints
- Prosperity Bancshares, INC. Complaints in Virginia -- 1 complaints
Prosperity Bancshares, INC. Complaints by Product
- Prosperity Bancshares, INC. Checking or savings account Complaints -- 26 complaints | All Checking or savings account Complaints
- Prosperity Bancshares, INC. Mortgage Complaints -- 3 complaints | All Mortgage Complaints
- Prosperity Bancshares, INC. Credit reporting or other personal consumer reports Complaints -- 2 complaints | All Credit reporting or other personal consumer reports Complaints
- Prosperity Bancshares, INC. Credit card Complaints -- 2 complaints | All Credit card Complaints
- Prosperity Bancshares, INC. Credit card or prepaid card Complaints -- 1 complaints | All Credit card or prepaid card Complaints
- Prosperity Bancshares, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Prosperity Bancshares, INC. Complaints by Issue
- Prosperity Bancshares, INC. -- Managing an account -- 15 complaints | All Managing an account Complaints
- Prosperity Bancshares, INC. -- Problem with a lender or other company charging your account -- 5 complaints | All Problem with a lender or other company charging your account Complaints
- Prosperity Bancshares, INC. -- Closing an account -- 3 complaints | All Closing an account Complaints
- Prosperity Bancshares, INC. -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- Prosperity Bancshares, INC. -- Closing on a mortgage -- 2 complaints | All Closing on a mortgage Complaints
- Prosperity Bancshares, INC. -- Problem with a purchase shown on your statement -- 2 complaints | All Problem with a purchase shown on your statement Complaints
- Prosperity Bancshares, INC. -- Problem caused by your funds being low -- 2 complaints | All Problem caused by your funds being low Complaints
- Prosperity Bancshares, INC. -- Struggling to pay mortgage -- 1 complaints | All Struggling to pay mortgage Complaints
- Prosperity Bancshares, INC. -- Trouble using your card -- 1 complaints | All Trouble using your card Complaints
- Prosperity Bancshares, INC. -- Identity theft protection or other monitoring services -- 1 complaints | All Identity theft protection or other monitoring services Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Prosperity Bancshares, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.