Old National Bancorp -- Consumer Complaint Report & Risk Analysis
Account Management and Payment Issues at Old National Bancorp
Complaint Summary
Old National Bancorp has received 104 consumer complaints filed with the CFPB across 11 products. The most common issues reported are managing an account, incorrect information on your report, problem with a lender or other company charging your account. Complaints span 20 states, with Illinois and Indiana leading in complaint volume.
Company Overview
Company: Old National Bancorp
Total CFPB Complaints: 104
AI Risk Score: 73/100
Most Recent Complaint: 2023-05-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
OLD NATIONAL BANCORP has 104 consumer complaints on file with the CFPB. Company has received multiple complaints regarding account management issues. There are concerns about the handling of payment problems and loan applications.
Response Quality Assessment
fair
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Complaints indicate potential issues with account management and payment processing.
Green Flags
- No significant positive flags identified.
Consumer Tips & Advice
Consumers should be cautious when managing accounts and making payments.
Complaint Trend Analysis
There is a trend of increasing complaints over the past year, indicating a potential ongoing issue.
Regulatory History
Regulatory history shows previous investigations but no major fines or actions.
Industry Context
The banking industry has seen an increase in account management and payment complaints.
Frequently Asked Questions About Old National Bancorp
How many CFPB complaints does OLD NATIONAL BANCORP have?
OLD NATIONAL BANCORP has 104 complaints on file with the CFPB. The most recent complaint was filed on May 9, 2023.
What is OLD NATIONAL BANCORP's complaint response rate?
Response rate data is not yet available for OLD NATIONAL BANCORP.
Does OLD NATIONAL BANCORP respond to complaints on time?
Timely response data is not yet available for OLD NATIONAL BANCORP.
Is OLD NATIONAL BANCORP safe to do business with?
Account Management and Payment Issues at Old National Bancorp OLD NATIONAL BANCORP has 104 CFPB complaints. Risk score: 73/100.
What red flags exist for OLD NATIONAL BANCORP?
Potential red flags for OLD NATIONAL BANCORP: Complaints indicate potential issues with account management and payment processing.. These are based on analysis of CFPB complaint patterns.
What are OLD NATIONAL BANCORP's strengths?
Positive indicators for OLD NATIONAL BANCORP: No significant positive flags identified..
What tips should consumers know about OLD NATIONAL BANCORP?
Consumers should be cautious when managing accounts and making payments.
Are complaints against OLD NATIONAL BANCORP increasing or decreasing?
There is a trend of increasing complaints over the past year, indicating a potential ongoing issue. OLD NATIONAL BANCORP currently has 104 total complaints.
Has OLD NATIONAL BANCORP faced regulatory action?
Regulatory history shows previous investigations but no major fines or actions.
How does OLD NATIONAL BANCORP compare to industry peers?
The banking industry has seen an increase in account management and payment complaints.
What unique insights can be drawn from the complaint data?
The data suggests that Old National Bancorp may need to improve its account management and payment processing systems to address the high volume of complaints.
Recent Complaints Against Old National Bancorp
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21127707 | Checking or savings account | Managing an account | 2026-04-09T12:00:00-05:00 | Illinois | |
| #20778632 | Checking or savings account | Managing an account | 2026-03-28T12:00:00-05:00 | Tennessee | |
| #20354357 | Checking or savings account | Managing an account | 2026-03-17T12:00:00-05:00 | Wisconsin | |
| #20022070 | Payday loan, title loan, personal loan, or advance loan | Problem when making payments | 2026-03-04T12:00:00-05:00 | Illinois | |
| #19605503 | Checking or savings account | Managing an account | 2026-02-18T12:00:00-05:00 | Illinois | |
| #19467266 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2026-02-12T12:00:00-05:00 | Kentucky | |
| #19117756 | Vehicle loan or lease | Getting a loan or lease | 2026-01-29T12:00:00-05:00 | Indiana | |
| #18002525 | Checking or savings account | Managing an account | 2025-12-11T12:00:00-05:00 | Florida | |
| #18157444 | Debt collection | Took or threatened to take negative or legal action | 2025-12-03T12:00:00-05:00 | Missouri | |
| #18124152 | Checking or savings account | Managing an account | 2025-12-03T12:00:00-05:00 | Florida | |
| #18093515 | Debt collection | Attempts to collect debt not owed | 2025-12-02T12:00:00-05:00 | South Carolina | |
| #16585757 | Checking or savings account | Managing an account | 2025-10-14T12:00:00-05:00 | Indiana | |
| #16282693 | Checking or savings account | Managing an account | 2025-09-30T12:00:00-05:00 | Indiana | |
| #16118196 | Money transfer, virtual currency, or money service | Money was not available when promised | 2025-09-21T12:00:00-05:00 | Indiana | |
| #15445127 | Credit reporting or other personal consumer reports | Improper use of your report | 2025-08-21T12:00:00-05:00 | Illinois | |
| #13671672 | Checking or savings account | Managing an account | 2025-05-22T12:00:00-05:00 | Indiana | |
| #11091106 | Checking or savings account | Problem caused by your funds being low | 2024-12-09T12:00:00-05:00 | Illinois | |
| #11016933 | Checking or savings account | Managing an account | 2024-12-03T12:00:00-05:00 | Tennessee | |
| #10832391 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-11-17T12:00:00-05:00 | Illinois | |
| #10166255 | Checking or savings account | Managing an account | 2024-09-16T12:00:00-05:00 | Illinois |
Old National Bancorp Complaints by State
- Old National Bancorp Complaints in Illinois -- 38 complaints
- Old National Bancorp Complaints in Indiana -- 18 complaints
- Old National Bancorp Complaints in Wisconsin -- 8 complaints
- Old National Bancorp Complaints in Tennessee -- 5 complaints
- Old National Bancorp Complaints in Minnesota -- 5 complaints
- Old National Bancorp Complaints in Florida -- 4 complaints
- Old National Bancorp Complaints in Michigan -- 4 complaints
- Old National Bancorp Complaints in Kentucky -- 3 complaints
- Old National Bancorp Complaints in Texas -- 3 complaints
- Old National Bancorp Complaints in Missouri -- 2 complaints
- Old National Bancorp Complaints in North Carolina -- 2 complaints
- Old National Bancorp Complaints in Colorado -- 2 complaints
- Old National Bancorp Complaints in California -- 2 complaints
- Old National Bancorp Complaints in South Carolina -- 1 complaints
- Old National Bancorp Complaints in New Jersey -- 1 complaints
Old National Bancorp Complaints by Product
- Old National Bancorp Checking or savings account Complaints -- 66 complaints | All Checking or savings account Complaints
- Old National Bancorp Money transfer, virtual currency, or money service Complaints -- 10 complaints | All Money transfer, virtual currency, or money service Complaints
- Old National Bancorp Credit reporting, credit repair services, or other personal consumer reports Complaints -- 7 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Old National Bancorp Credit reporting or other personal consumer reports Complaints -- 6 complaints | All Credit reporting or other personal consumer reports Complaints
- Old National Bancorp Mortgage Complaints -- 5 complaints | All Mortgage Complaints
- Old National Bancorp Payday loan, title loan, personal loan, or advance loan Complaints -- 2 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Old National Bancorp Vehicle loan or lease Complaints -- 2 complaints | All Vehicle loan or lease Complaints
- Old National Bancorp Debt collection Complaints -- 2 complaints | All Debt collection Complaints
- Old National Bancorp Payday loan, title loan, or personal loan Complaints -- 2 complaints | All Payday loan, title loan, or personal loan Complaints
- Old National Bancorp Credit card Complaints -- 1 complaints | All Credit card Complaints
- Old National Bancorp Credit card or prepaid card Complaints -- 1 complaints | All Credit card or prepaid card Complaints
Old National Bancorp Complaints by Issue
- Old National Bancorp -- Managing an account -- 47 complaints | All Managing an account Complaints
- Old National Bancorp -- Incorrect information on your report -- 11 complaints | All Incorrect information on your report Complaints
- Old National Bancorp -- Problem with a lender or other company charging your account -- 7 complaints | All Problem with a lender or other company charging your account Complaints
- Old National Bancorp -- Closing an account -- 7 complaints | All Closing an account Complaints
- Old National Bancorp -- Problem caused by your funds being low -- 5 complaints | All Problem caused by your funds being low Complaints
- Old National Bancorp -- Trouble during payment process -- 4 complaints | All Trouble during payment process Complaints
- Old National Bancorp -- Fraud or scam -- 3 complaints | All Fraud or scam Complaints
- Old National Bancorp -- Other transaction problem -- 3 complaints | All Other transaction problem Complaints
- Old National Bancorp -- Getting a loan or lease -- 2 complaints | All Getting a loan or lease Complaints
- Old National Bancorp -- Money was not available when promised -- 2 complaints | All Money was not available when promised Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Old National Bancorp is generated by ReadTheComplaint using AI analysis of data from the CFPB.