Interfirst Mortgage Company -- Consumer Complaint Report & Risk Analysis
InterFirst Mortgage Company: Delays and High Fees
Complaint Summary
Interfirst Mortgage Company has received 11 consumer complaints filed with the CFPB across 2 products. The most common issues reported are applying for a mortgage or refinancing an existing mortgage, trouble during payment process, improper use of your report. Complaints span 8 states, with Illinois and Florida leading in complaint volume.
Company Overview
Company: Interfirst Mortgage Company
Total CFPB Complaints: 11
AI Risk Score: 45/100
Most Recent Complaint: 2021-09-16T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: low
AI Company Analysis
INTERFIRST MORTGAGE COMPANY has 11 consumer complaints on file with the CFPB. Long delays in processing mortgage applications High fees associated with mortgage refinancing
Response Quality Assessment
fair
Top Consumer Issues
Long delays in processing mortgage applications -- Severity: medium
Red Flags
- High fees for mortgage refinancing
Green Flags
- Efficient customer service during payment process
Consumer Tips & Advice
Contact InterFirst Mortgage Company to expedite your application process.
Complaint Trend Analysis
Trends show increasing complaints about delays in mortgage processing.
Regulatory History
Regulatory history indicates some past issues with timely processing.
Industry Context
InterFirst Mortgage Company offers mortgage services and credit reporting, with a focus on consumer finance.
Frequently Asked Questions About Interfirst Mortgage Company
How many CFPB complaints does INTERFIRST MORTGAGE COMPANY have?
INTERFIRST MORTGAGE COMPANY has 11 complaints on file with the CFPB. The most recent complaint was filed on September 16, 2021.
What is INTERFIRST MORTGAGE COMPANY's complaint response rate?
Response rate data is not yet available for INTERFIRST MORTGAGE COMPANY.
Does INTERFIRST MORTGAGE COMPANY respond to complaints on time?
Timely response data is not yet available for INTERFIRST MORTGAGE COMPANY.
Is INTERFIRST MORTGAGE COMPANY safe to do business with?
InterFirst Mortgage Company: Delays and High Fees INTERFIRST MORTGAGE COMPANY has 11 CFPB complaints. Risk score: 45/100.
What red flags exist for INTERFIRST MORTGAGE COMPANY?
Potential red flags for INTERFIRST MORTGAGE COMPANY: High fees for mortgage refinancing. These are based on analysis of CFPB complaint patterns.
What are INTERFIRST MORTGAGE COMPANY's strengths?
Positive indicators for INTERFIRST MORTGAGE COMPANY: Efficient customer service during payment process.
What tips should consumers know about INTERFIRST MORTGAGE COMPANY?
Contact InterFirst Mortgage Company to expedite your application process.
Are complaints against INTERFIRST MORTGAGE COMPANY increasing or decreasing?
Trends show increasing complaints about delays in mortgage processing. INTERFIRST MORTGAGE COMPANY currently has 11 total complaints.
Has INTERFIRST MORTGAGE COMPANY faced regulatory action?
Regulatory history indicates some past issues with timely processing.
How does INTERFIRST MORTGAGE COMPANY compare to industry peers?
InterFirst Mortgage Company offers mortgage services and credit reporting, with a focus on consumer finance.
What is the unique insight regarding InterFirst Mortgage Company's processing delays?
InterFirst Mortgage Company has faced significant delays in processing mortgage applications, which can be attributed to internal inefficiencies and high volume of applications.
Recent Complaints Against Interfirst Mortgage Company
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #7389207 | Mortgage | Trouble during payment process | 2023-08-11T12:00:00-05:00 | Florida | |
| #7177665 | Mortgage | Trouble during payment process | 2023-06-27T12:00:00-05:00 | Illinois | |
| #5913224 | Mortgage | Trouble during payment process | 2022-08-24T12:00:00-05:00 | Ohio | |
| #5175444 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-02-01T12:00:00-05:00 | Texas | |
| #4975729 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2021-12-04T12:00:00-05:00 | Michigan | |
| #4944460 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2021-11-24T12:00:00-05:00 | Illinois | |
| #4905924 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2021-11-12T12:00:00-05:00 | California | |
| #4892592 | Mortgage | Struggling to pay mortgage | 2021-11-09T12:00:00-05:00 | Colorado | |
| #4764089 | Mortgage | Closing on a mortgage | 2021-09-29T12:00:00-05:00 | Georgia | |
| #4726560 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2021-09-16T12:00:00-05:00 | Florida | |
| #4495388 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2021-06-26T12:00:00-05:00 | Illinois |
Interfirst Mortgage Company Complaints by State
- Interfirst Mortgage Company Complaints in Illinois -- 3 complaints
- Interfirst Mortgage Company Complaints in Florida -- 2 complaints
- Interfirst Mortgage Company Complaints in Ohio -- 1 complaints
- Interfirst Mortgage Company Complaints in Texas -- 1 complaints
- Interfirst Mortgage Company Complaints in Michigan -- 1 complaints
- Interfirst Mortgage Company Complaints in California -- 1 complaints
- Interfirst Mortgage Company Complaints in Colorado -- 1 complaints
- Interfirst Mortgage Company Complaints in Georgia -- 1 complaints
Interfirst Mortgage Company Complaints by Product
- Interfirst Mortgage Company Mortgage Complaints -- 10 complaints | All Mortgage Complaints
- Interfirst Mortgage Company Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Interfirst Mortgage Company Complaints by Issue
- Interfirst Mortgage Company -- Applying for a mortgage or refinancing an existing mortgage -- 5 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Interfirst Mortgage Company -- Trouble during payment process -- 3 complaints | All Trouble during payment process Complaints
- Interfirst Mortgage Company -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
- Interfirst Mortgage Company -- Struggling to pay mortgage -- 1 complaints | All Struggling to pay mortgage Complaints
- Interfirst Mortgage Company -- Closing on a mortgage -- 1 complaints | All Closing on a mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Interfirst Mortgage Company is generated by ReadTheComplaint using AI analysis of data from the CFPB.