Ingo Money, INC. -- Consumer Complaint Report & Risk Analysis
Ingo Money, Inc. Customer Complaints: Fraud, Service Issues, and Account Management
Complaint Summary
Ingo Money, INC. has received 35 consumer complaints filed with the CFPB across 6 products. The most common issues reported are problem with customer service, fraud or scam, managing an account. Complaints span 19 states, with Florida and California leading in complaint volume.
Company Overview
Company: Ingo Money, INC.
Total CFPB Complaints: 35
AI Risk Score: 42/100
Most Recent Complaint: 2022-07-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Ingo Money, Inc. has 35 consumer complaints on file with the CFPB. Ingo Money, Inc. has received complaints related to fraud or scams, customer service issues, and account management. Some customers have reported difficulties with account disclosures and the account opening process.
Response Quality Assessment
fair
Top Consumer Issues
Fraud and Scam Complaints -- Severity: medium
Red Flags
- Customers have reported fraudulent activities and scams involving Ingo Money, Inc.
Green Flags
- Ingo Money, Inc. has not been flagged for any major compliance issues or violations.
Consumer Tips & Advice
Consumers are advised to be cautious and verify any claims or offers before providing personal information.
Complaint Trend Analysis
There is a trend of increasing complaints related to customer service and account management, indicating potential issues with these areas.
Regulatory History
Ingo Money, Inc. has a history of regulatory compliance, but recent complaints suggest a need for improved customer service and clearer disclosures.
Industry Context
The financial services industry, including money transfer and virtual currency services, has seen an increase in customer complaints related to fraud and service issues.
Frequently Asked Questions About Ingo Money, INC.
How many CFPB complaints does Ingo Money, Inc. have?
Ingo Money, Inc. has 35 complaints on file with the CFPB. The most recent complaint was filed on July 9, 2022.
What is Ingo Money, Inc.'s complaint response rate?
Response rate data is not yet available for Ingo Money, Inc..
Does Ingo Money, Inc. respond to complaints on time?
Timely response data is not yet available for Ingo Money, Inc..
Is Ingo Money, Inc. safe to do business with?
Ingo Money, Inc. Customer Complaints: Fraud, Service Issues, and Account Management Ingo Money, Inc. has 35 CFPB complaints. Risk score: 42/100.
What red flags exist for Ingo Money, Inc.?
Potential red flags for Ingo Money, Inc.: Customers have reported fraudulent activities and scams involving Ingo Money, Inc.. These are based on analysis of CFPB complaint patterns.
What are Ingo Money, Inc.'s strengths?
Positive indicators for Ingo Money, Inc.: Ingo Money, Inc. has not been flagged for any major compliance issues or violations..
What tips should consumers know about Ingo Money, Inc.?
Consumers are advised to be cautious and verify any claims or offers before providing personal information.
Are complaints against Ingo Money, Inc. increasing or decreasing?
There is a trend of increasing complaints related to customer service and account management, indicating potential issues with these areas. Ingo Money, Inc. currently has 35 total complaints.
Has Ingo Money, Inc. faced regulatory action?
Ingo Money, Inc. has a history of regulatory compliance, but recent complaints suggest a need for improved customer service and clearer disclosures.
How does Ingo Money, Inc. compare to industry peers?
The financial services industry, including money transfer and virtual currency services, has seen an increase in customer complaints related to fraud and service issues.
What unique insight can be gained from the complaint data on Ingo Money, Inc.?
The data highlights a significant number of complaints related to fraud and scams, indicating a potential need for enhanced security measures and clearer disclosures to protect consumers.
Recent Complaints Against Ingo Money, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #12093902 | Checking or savings account | Opening an account | 2025-02-15T12:00:00-05:00 | California | |
| #12063092 | Money transfer, virtual currency, or money service | Problem with customer service | 2025-02-11T12:00:00-05:00 | Washington | |
| #11692132 | Money transfer, virtual currency, or money service | Fraud or scam | 2025-01-17T12:00:00-05:00 | Virginia | |
| #11317868 | Payday loan, title loan, personal loan, or advance loan | Charged fees or interest you didn't expect | 2024-12-29T12:00:00-05:00 | Maryland | |
| #10359528 | Money transfer, virtual currency, or money service | Fraud or scam | 2024-10-05T12:00:00-05:00 | Indiana | |
| #9100578 | Money transfer, virtual currency, or money service | Problem with customer service | 2024-05-25T12:00:00-05:00 | Washington | |
| #8789167 | Credit card | Getting a credit card | 2024-04-16T12:00:00-05:00 | New York | |
| #7777860 | Checking or savings account | Managing an account | 2023-10-29T12:00:00-05:00 | Michigan | |
| #7511867 | Prepaid card | Trouble using the card | 2023-09-06T12:00:00-05:00 | Alabama | |
| #7471628 | Money transfer, virtual currency, or money service | Unexpected or other fees | 2023-08-29T12:00:00-05:00 | Ohio | |
| #7049375 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | 2023-05-30T12:00:00-05:00 | Wisconsin | |
| #7038221 | Money transfer, virtual currency, or money service | Fraud or scam | 2023-05-28T12:00:00-05:00 | South Carolina | |
| #7005456 | Money transfer, virtual currency, or money service | Fraud or scam | 2023-05-20T12:00:00-05:00 | Arizona | |
| #6873578 | Money transfer, virtual currency, or money service | Confusing or missing disclosures | 2023-04-21T12:00:00-05:00 | Hawaii | |
| #6000042 | Checking or savings account | Managing an account | 2022-09-20T12:00:00-05:00 | California | |
| #5942338 | Money transfer, virtual currency, or money service | Problem adding money | 2022-09-01T12:00:00-05:00 | Florida | |
| #5753911 | Money transfer, virtual currency, or money service | Problem with customer service | 2022-07-09T12:00:00-05:00 | Florida | |
| #5706712 | Debt collection | Attempts to collect debt not owed | 2022-06-24T12:00:00-05:00 | California | |
| #5618375 | Money transfer, virtual currency, or money service | Fraud or scam | 2022-05-27T12:00:00-05:00 | California | |
| #5550544 | Money transfer, virtual currency, or money service | Unauthorized transactions or other transaction problem | 2022-05-06T12:00:00-05:00 | Michigan |
Ingo Money, INC. Complaints by State
- Ingo Money, INC. Complaints in Florida -- 5 complaints
- Ingo Money, INC. Complaints in California -- 4 complaints
- Ingo Money, INC. Complaints in Georgia -- 3 complaints
- Ingo Money, INC. Complaints in Arkansas -- 3 complaints
- Ingo Money, INC. Complaints in Pennsylvania -- 3 complaints
- Ingo Money, INC. Complaints in Washington -- 2 complaints
- Ingo Money, INC. Complaints in Michigan -- 2 complaints
- Ingo Money, INC. Complaints in Minnesota -- 2 complaints
- Ingo Money, INC. Complaints in Virginia -- 1 complaints
- Ingo Money, INC. Complaints in Maryland -- 1 complaints
- Ingo Money, INC. Complaints in Indiana -- 1 complaints
- Ingo Money, INC. Complaints in New York -- 1 complaints
- Ingo Money, INC. Complaints in Alabama -- 1 complaints
- Ingo Money, INC. Complaints in Ohio -- 1 complaints
- Ingo Money, INC. Complaints in Wisconsin -- 1 complaints
Ingo Money, INC. Complaints by Product
- Ingo Money, INC. Money transfer, virtual currency, or money service Complaints -- 25 complaints | All Money transfer, virtual currency, or money service Complaints
- Ingo Money, INC. Checking or savings account Complaints -- 6 complaints | All Checking or savings account Complaints
- Ingo Money, INC. Payday loan, title loan, personal loan, or advance loan Complaints -- 1 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
- Ingo Money, INC. Credit card Complaints -- 1 complaints | All Credit card Complaints
- Ingo Money, INC. Prepaid card Complaints -- 1 complaints | All Prepaid card Complaints
- Ingo Money, INC. Debt collection Complaints -- 1 complaints | All Debt collection Complaints
Ingo Money, INC. Complaints by Issue
- Ingo Money, INC. -- Problem with customer service -- 9 complaints | All Problem with customer service Complaints
- Ingo Money, INC. -- Fraud or scam -- 8 complaints | All Fraud or scam Complaints
- Ingo Money, INC. -- Managing an account -- 5 complaints | All Managing an account Complaints
- Ingo Money, INC. -- Unexpected or other fees -- 4 complaints | All Unexpected or other fees Complaints
- Ingo Money, INC. -- Confusing or missing disclosures -- 2 complaints | All Confusing or missing disclosures Complaints
- Ingo Money, INC. -- Opening an account -- 1 complaints | All Opening an account Complaints
- Ingo Money, INC. -- Charged fees or interest you didn't expect -- 1 complaints | All Charged fees or interest you didn't expect Complaints
- Ingo Money, INC. -- Getting a credit card -- 1 complaints | All Getting a credit card Complaints
- Ingo Money, INC. -- Trouble using the card -- 1 complaints | All Trouble using the card Complaints
- Ingo Money, INC. -- Problem adding money -- 1 complaints | All Problem adding money Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Ingo Money, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.