Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #5618375
Complaint Overview
Complaint ID: 5618375
Company: Ingo Money, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Fraud or scam
State: California
ZIP Code: 95210
Date Received: 2022-05-27T12:00:00-05:00
Date Sent to Company: 2022-05-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Downloaded app for Ingo Money ( for mobile check deposit ) in partnership with a XXXX XXXX product and it says my name and information doesn't match what's in their system. I've attempted to contact the company multiple times, but they have not corrected their errors in the system. Because I have concerns of Identity theft, and fraud, their comments, and practices, are particularly disturbing and are disallowing use of their services.
Frequently Asked Questions
What is Complaint #5618375 about?
Complaint #5618375 was filed against Ingo Money, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-05-27T12:00:00-05:00.
How did Ingo Money, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Ingo Money, INC.?
Yes, visit the Ingo Money, INC. company profile at readthecomplaint.com/company/ingo-money-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.