Credit card -- Getting a credit card -- Complaint #8789167
Complaint Overview
Complaint ID: 8789167
Company: Ingo Money, INC.
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Sent card you never applied for
State: New York
ZIP Code: 14534
Date Received: 2024-04-16T12:00:00-05:00
Date Sent to Company: 2024-04-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2024 I received a XXXX XXXX business debit card in the mail which was issued by XXXX Bank. I did not request this card. My credit is frozen at XXXX, XXXX, and XXXX however in XXXX I see the following soft inquiry which looks related to the fraudulent issuance of this card : XXXX XXXX XXXX Inquired on XX/XX/2024 XXXX XXXX XXXX XXXX XXXX, XXXX XXXX CA XXXX I do not wish to activate this card and I want this account closed and all record of it erased.
Frequently Asked Questions
What is Complaint #8789167 about?
Complaint #8789167 was filed against Ingo Money, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2024-04-16T12:00:00-05:00.
How did Ingo Money, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Ingo Money, INC.?
Yes, visit the Ingo Money, INC. company profile at readthecomplaint.com/company/ingo-money-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.