Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #5753911
Complaint Overview
Complaint ID: 5753911
Company: Ingo Money, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Problem with customer service
State: Florida
ZIP Code: 324XX
Date Received: 2022-07-09T12:00:00-05:00
Date Sent to Company: 2022-07-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Ingo completed and approved my check threw my XXXX card app and has tried multiple times to fund my account and XXXX hasn't giving me the funds for the voided check
Frequently Asked Questions
What is Complaint #5753911 about?
Complaint #5753911 was filed against Ingo Money, INC. regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2022-07-09T12:00:00-05:00.
How did Ingo Money, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Ingo Money, INC.?
Yes, visit the Ingo Money, INC. company profile at readthecomplaint.com/company/ingo-money-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.