Guaranteed Rate INC. -- Consumer Complaint Report & Risk Analysis
Guaranteed Rate Inc. Mortgage and Credit Reporting Complaints
Complaint Summary
Guaranteed Rate INC. has received 143 consumer complaints filed with the CFPB across 4 products. The most common issues reported are trouble during payment process, applying for a mortgage or refinancing an existing mortgage, closing on a mortgage. Complaints span 31 states, with California and Illinois leading in complaint volume.
Company Overview
Company: Guaranteed Rate INC.
Total CFPB Complaints: 143
AI Risk Score: 73/100
Most Recent Complaint: 2021-06-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: high
- Consumer Harm Severity: low
AI Company Analysis
GUARANTEED RATE INC. has 140 consumer complaints on file with the CFPB. High volume of complaints related to mortgage applications and payments. Issues with incorrect information on credit reports.
Response Quality Assessment
fair
Top Consumer Issues
Mortgage application and payment issues -- Severity: medium
Red Flags
- Multiple complaints about delays and denials in mortgage applications.
Green Flags
- Some customers report successful resolution of payment issues.
Consumer Tips & Advice
Contact Guaranteed Rate Inc. directly to resolve mortgage application issues promptly.
Complaint Trend Analysis
Trends show a steady increase in complaints over the past year, with a focus on mortgage and credit reporting issues.
Regulatory History
Regulatory history shows ongoing investigations into credit reporting practices by the CFPB.
Industry Context
The mortgage industry is facing increased scrutiny and regulation due to consumer complaints and financial instability.
Frequently Asked Questions About Guaranteed Rate INC.
How many CFPB complaints does GUARANTEED RATE INC. have?
GUARANTEED RATE INC. has 140 complaints on file with the CFPB. The most recent complaint was filed on June 7, 2021.
What is GUARANTEED RATE INC.'s complaint response rate?
Response rate data is not yet available for GUARANTEED RATE INC..
Does GUARANTEED RATE INC. respond to complaints on time?
Timely response data is not yet available for GUARANTEED RATE INC..
Is GUARANTEED RATE INC. safe to do business with?
Guaranteed Rate Inc. Mortgage and Credit Reporting Complaints GUARANTEED RATE INC. has 140 CFPB complaints. Risk score: 73/100.
What red flags exist for GUARANTEED RATE INC.?
Potential red flags for GUARANTEED RATE INC.: Multiple complaints about delays and denials in mortgage applications.. These are based on analysis of CFPB complaint patterns.
What are GUARANTEED RATE INC.'s strengths?
Positive indicators for GUARANTEED RATE INC.: Some customers report successful resolution of payment issues..
What tips should consumers know about GUARANTEED RATE INC.?
Contact Guaranteed Rate Inc. directly to resolve mortgage application issues promptly.
Are complaints against GUARANTEED RATE INC. increasing or decreasing?
Trends show a steady increase in complaints over the past year, with a focus on mortgage and credit reporting issues. GUARANTEED RATE INC. currently has 140 total complaints.
Has GUARANTEED RATE INC. faced regulatory action?
Regulatory history shows ongoing investigations into credit reporting practices by the CFPB.
How does GUARANTEED RATE INC. compare to industry peers?
The mortgage industry is facing increased scrutiny and regulation due to consumer complaints and financial instability.
What is the most common issue reported by consumers?
The most common issue reported is trouble during the mortgage application process, with many consumers experiencing delays and denials.
Recent Complaints Against Guaranteed Rate INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #20906232 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2026-04-02T12:00:00-05:00 | Illinois | |
| #19342662 | Mortgage | Trouble during payment process | 2026-02-08T12:00:00-05:00 | Nevada | |
| #18434199 | Mortgage | Struggling to pay mortgage | 2026-01-02T12:00:00-05:00 | Connecticut | |
| #14321754 | Mortgage | Closing on a mortgage | 2025-06-26T12:00:00-05:00 | Texas | |
| #13760066 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2025-05-23T12:00:00-05:00 | Illinois | |
| #13478280 | Mortgage | Closing on a mortgage | 2025-05-01T12:00:00-05:00 | Georgia | |
| #13156018 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2025-04-19T12:00:00-05:00 | California | |
| #10660830 | Mortgage | Struggling to pay mortgage | 2024-11-01T12:00:00-05:00 | Texas | |
| #7808732 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-11-05T12:00:00-05:00 | Michigan | |
| #7758019 | Mortgage | Trouble during payment process | 2023-10-25T12:00:00-05:00 | Ohio | |
| #7729490 | Mortgage | Trouble during payment process | 2023-10-19T12:00:00-05:00 | Florida | |
| #7558041 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-09-15T12:00:00-05:00 | Georgia | |
| #7388972 | Mortgage | Trouble during payment process | 2023-08-11T12:00:00-05:00 | Texas | |
| #7118476 | Mortgage | Trouble during payment process | 2023-06-14T12:00:00-05:00 | Illinois | |
| #7101550 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-06-11T12:00:00-05:00 | California | |
| #7012548 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-05-22T12:00:00-05:00 | Georgia | |
| #6864337 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-04-19T12:00:00-05:00 | Ohio | |
| #6810507 | Mortgage | Trouble during payment process | 2023-04-07T12:00:00-05:00 | Florida | |
| #6766682 | Mortgage | Closing on a mortgage | 2023-03-28T12:00:00-05:00 | Colorado | |
| #6757018 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2023-03-27T12:00:00-05:00 | Colorado |
Guaranteed Rate INC. Complaints by State
- Guaranteed Rate INC. Complaints in California -- 20 complaints
- Guaranteed Rate INC. Complaints in Illinois -- 18 complaints
- Guaranteed Rate INC. Complaints in Texas -- 12 complaints
- Guaranteed Rate INC. Complaints in Georgia -- 9 complaints
- Guaranteed Rate INC. Complaints in Florida -- 8 complaints
- Guaranteed Rate INC. Complaints in Pennsylvania -- 8 complaints
- Guaranteed Rate INC. Complaints in New Jersey -- 7 complaints
- Guaranteed Rate INC. Complaints in Connecticut -- 6 complaints
- Guaranteed Rate INC. Complaints in Massachusetts -- 6 complaints
- Guaranteed Rate INC. Complaints in Colorado -- 5 complaints
- Guaranteed Rate INC. Complaints in New York -- 5 complaints
- Guaranteed Rate INC. Complaints in Nevada -- 4 complaints
- Guaranteed Rate INC. Complaints in Ohio -- 4 complaints
- Guaranteed Rate INC. Complaints in Washington -- 4 complaints
- Guaranteed Rate INC. Complaints in North Carolina -- 3 complaints
Guaranteed Rate INC. Complaints by Product
- Guaranteed Rate INC. Mortgage Complaints -- 134 complaints | All Mortgage Complaints
- Guaranteed Rate INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 7 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Guaranteed Rate INC. Payday loan, title loan, or personal loan Complaints -- 1 complaints | All Payday loan, title loan, or personal loan Complaints
- Guaranteed Rate INC. Money transfer, virtual currency, or money service Complaints -- 1 complaints | All Money transfer, virtual currency, or money service Complaints
Guaranteed Rate INC. Complaints by Issue
- Guaranteed Rate INC. -- Trouble during payment process -- 70 complaints | All Trouble during payment process Complaints
- Guaranteed Rate INC. -- Applying for a mortgage or refinancing an existing mortgage -- 36 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Guaranteed Rate INC. -- Closing on a mortgage -- 19 complaints | All Closing on a mortgage Complaints
- Guaranteed Rate INC. -- Improper use of your report -- 6 complaints | All Improper use of your report Complaints
- Guaranteed Rate INC. -- Struggling to pay mortgage -- 5 complaints | All Struggling to pay mortgage Complaints
- Guaranteed Rate INC. -- Incorrect information on your report -- 3 complaints | All Incorrect information on your report Complaints
- Guaranteed Rate INC. -- Problem with a credit reporting company's investigation into an existing problem -- 2 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- Guaranteed Rate INC. -- Problem when making payments -- 1 complaints | All Problem when making payments Complaints
- Guaranteed Rate INC. -- Money was not available when promised -- 1 complaints | All Money was not available when promised Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Guaranteed Rate INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.