Gateway First Bank -- Consumer Complaint Report & Risk Analysis
Payment Issues and Report Misuse at Gateway First Bank
Complaint Summary
Gateway First Bank has received 43 consumer complaints filed with the CFPB across 5 products. The most common issues reported are trouble during payment process, incorrect information on your report, struggling to pay mortgage. Complaints span 14 states, with Texas and Florida leading in complaint volume.
Company Overview
Company: Gateway First Bank
Total CFPB Complaints: 43
AI Risk Score: 65/100
Most Recent Complaint: 2024-03-02T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
GATEWAY FIRST BANK has 43 consumer complaints on file with the CFPB. Trouble during payment process Improper use of your report
Response Quality Assessment
fair
Top Consumer Issues
Payment Process Troubles -- Severity: medium
Red Flags
- Customers report difficulties in making payments
Green Flags
- Bank offers multiple payment options to customers
Consumer Tips & Advice
Contact your bank immediately if you experience payment issues.
Complaint Trend Analysis
There is a steady trend of complaints related to payment processes and report misuse.
Regulatory History
Regulatory history shows ongoing investigations into report misuse practices.
Industry Context
The banking industry is under scrutiny for report misuse and payment process issues.
Frequently Asked Questions About Gateway First Bank
How many CFPB complaints does GATEWAY FIRST BANK have?
GATEWAY FIRST BANK has 43 complaints on file with the CFPB. The most recent complaint was filed on March 2, 2024.
What is GATEWAY FIRST BANK's complaint response rate?
Response rate data is not yet available for GATEWAY FIRST BANK.
Does GATEWAY FIRST BANK respond to complaints on time?
Timely response data is not yet available for GATEWAY FIRST BANK.
Is GATEWAY FIRST BANK safe to do business with?
Payment Issues and Report Misuse at Gateway First Bank GATEWAY FIRST BANK has 43 CFPB complaints. Risk score: 65/100.
What red flags exist for GATEWAY FIRST BANK?
Potential red flags for GATEWAY FIRST BANK: Customers report difficulties in making payments. These are based on analysis of CFPB complaint patterns.
What are GATEWAY FIRST BANK's strengths?
Positive indicators for GATEWAY FIRST BANK: Bank offers multiple payment options to customers.
What tips should consumers know about GATEWAY FIRST BANK?
Contact your bank immediately if you experience payment issues.
Are complaints against GATEWAY FIRST BANK increasing or decreasing?
There is a steady trend of complaints related to payment processes and report misuse. GATEWAY FIRST BANK currently has 43 total complaints.
Has GATEWAY FIRST BANK faced regulatory action?
Regulatory history shows ongoing investigations into report misuse practices.
How does GATEWAY FIRST BANK compare to industry peers?
The banking industry is under scrutiny for report misuse and payment process issues.
What is the most common issue reported by customers?
The most common issue reported is trouble during the payment process.
Recent Complaints Against Gateway First Bank
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #19034113 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2025-12-04T12:00:00-05:00 | Washington | |
| #13564137 | Mortgage | Trouble during payment process | 2025-05-16T12:00:00-05:00 | Texas | |
| #10429419 | Credit reporting or other personal consumer reports | Improper use of your report | 2024-10-11T12:00:00-05:00 | Texas | |
| #9981222 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2024-08-31T12:00:00-05:00 | Texas | |
| #9148707 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2024-05-31T12:00:00-05:00 | Florida | |
| #8890325 | Mortgage | Trouble during payment process | 2024-04-29T12:00:00-05:00 | Oklahoma | |
| #8463670 | Mortgage | Trouble during payment process | 2024-03-02T12:00:00-05:00 | Texas | |
| #7575177 | Mortgage | Struggling to pay mortgage | 2023-09-19T12:00:00-05:00 | Texas | |
| #7394842 | Mortgage | Trouble during payment process | 2023-08-13T12:00:00-05:00 | Oklahoma | |
| #7354370 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2023-08-04T12:00:00-05:00 | Pennsylvania | |
| #7266305 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-07-17T12:00:00-05:00 | Texas | |
| #7253530 | Checking or savings account | Managing an account | 2023-07-14T12:00:00-05:00 | Pennsylvania | |
| #7171035 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2023-06-26T12:00:00-05:00 | Pennsylvania | |
| #6923309 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2023-05-02T12:00:00-05:00 | Louisiana | |
| #6868777 | Checking or savings account | Closing an account | 2023-04-20T12:00:00-05:00 | Massachusetts | |
| #6673025 | Mortgage | Closing on a mortgage | 2023-03-09T12:00:00-05:00 | Tennessee | |
| #6454097 | Mortgage | Trouble during payment process | 2023-01-18T12:00:00-05:00 | Texas | |
| #6438745 | Mortgage | Incorrect information on your report | 2023-01-13T12:00:00-05:00 | Texas | |
| #6170215 | Credit reporting, credit repair services, or other personal consumer reports | Improper use of your report | 2022-11-05T12:00:00-05:00 | New Jersey | |
| #6149886 | Mortgage | Trouble during payment process | 2022-10-31T12:00:00-05:00 | Texas |
Gateway First Bank Complaints by State
- Gateway First Bank Complaints in Texas -- 14 complaints
- Gateway First Bank Complaints in Florida -- 5 complaints
- Gateway First Bank Complaints in Louisiana -- 4 complaints
- Gateway First Bank Complaints in New Jersey -- 4 complaints
- Gateway First Bank Complaints in Pennsylvania -- 3 complaints
- Gateway First Bank Complaints in South Carolina -- 3 complaints
- Gateway First Bank Complaints in Washington -- 2 complaints
- Gateway First Bank Complaints in Oklahoma -- 2 complaints
- Gateway First Bank Complaints in Massachusetts -- 1 complaints
- Gateway First Bank Complaints in Tennessee -- 1 complaints
- Gateway First Bank Complaints in Oregon -- 1 complaints
- Gateway First Bank Complaints in Georgia -- 1 complaints
- Gateway First Bank Complaints in Wyoming -- 1 complaints
- Gateway First Bank Complaints in Kansas -- 1 complaints
Gateway First Bank Complaints by Product
- Gateway First Bank Mortgage Complaints -- 26 complaints | All Mortgage Complaints
- Gateway First Bank Credit reporting, credit repair services, or other personal consumer reports Complaints -- 10 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Gateway First Bank Credit reporting or other personal consumer reports Complaints -- 4 complaints | All Credit reporting or other personal consumer reports Complaints
- Gateway First Bank Checking or savings account Complaints -- 2 complaints | All Checking or savings account Complaints
- Gateway First Bank Debt collection Complaints -- 1 complaints | All Debt collection Complaints
Gateway First Bank Complaints by Issue
- Gateway First Bank -- Trouble during payment process -- 11 complaints | All Trouble during payment process Complaints
- Gateway First Bank -- Incorrect information on your report -- 7 complaints | All Incorrect information on your report Complaints
- Gateway First Bank -- Struggling to pay mortgage -- 6 complaints | All Struggling to pay mortgage Complaints
- Gateway First Bank -- Improper use of your report -- 5 complaints | All Improper use of your report Complaints
- Gateway First Bank -- Problem with a credit reporting company's investigation into an existing problem -- 4 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- Gateway First Bank -- Applying for a mortgage or refinancing an existing mortgage -- 3 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Gateway First Bank -- Problem with a company's investigation into an existing problem -- 2 complaints | All Problem with a company's investigation into an existing problem Complaints
- Gateway First Bank -- Closing on a mortgage -- 2 complaints | All Closing on a mortgage Complaints
- Gateway First Bank -- Managing an account -- 1 complaints | All Managing an account Complaints
- Gateway First Bank -- Closing an account -- 1 complaints | All Closing an account Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Gateway First Bank is generated by ReadTheComplaint using AI analysis of data from the CFPB.