Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #10429419

Complaint Overview

Complaint ID: 10429419

Company: Gateway First Bank

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Improper use of your report

Sub-Issue: Credit inquiries on your report that you don't recognize

State: Texas

ZIP Code: 77047

Date Received: 2024-10-11T12:00:00-05:00

Date Sent to Company: 2024-10-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

There are inquiries on my credit reports from mortgage companies that I did not authorize. I do not have an account with these companies and did not authorize them to obtain my credit credit report for any use.

Frequently Asked Questions

What is Complaint #10429419 about?

Complaint #10429419 was filed against Gateway First Bank regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2024-10-11T12:00:00-05:00.

How did Gateway First Bank respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Gateway First Bank?

Yes, visit the Gateway First Bank company profile at readthecomplaint.com/company/gateway-first-bank to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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