First Interstate Bancsystem, INC. -- Consumer Complaint Report & Risk Analysis
First Interstate Bancsystem, Inc. - Account Management and Payment Process Troubles
Complaint Summary
First Interstate Bancsystem, INC. has received 43 consumer complaints filed with the CFPB across 6 products. The most common issues reported are managing an account, trouble during payment process, incorrect information on your report. Complaints span 15 states, with Montana and Idaho leading in complaint volume.
Company Overview
Company: First Interstate Bancsystem, INC.
Total CFPB Complaints: 43
AI Risk Score: 85/100
Most Recent Complaint: 2023-05-04T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
FIRST INTERSTATE BANCSYSTEM, INC. has 43 consumer complaints on file with the CFPB. Company has received 43 complaints in the last year. Issues include account management, payment process troubles, and mortgage closing.
Response Quality Assessment
fair
Top Consumer Issues
Account management issues are the top concern. -- Severity: medium
Red Flags
- Multiple complaints about account management and payment process troubles.
Green Flags
- No significant green flags noted.
Consumer Tips & Advice
Consumers should be cautious with account management and payment processes.
Complaint Trend Analysis
There is a trend of increasing complaints related to account management and payment processes.
Regulatory History
Regulatory history shows no major violations but ongoing issues with account management and payment processes.
Industry Context
The banking industry faces challenges with account management and payment processes, affecting customer satisfaction.
Frequently Asked Questions About First Interstate Bancsystem, INC.
How many CFPB complaints does FIRST INTERSTATE BANCSYSTEM, INC. have?
FIRST INTERSTATE BANCSYSTEM, INC. has 43 complaints on file with the CFPB. The most recent complaint was filed on May 4, 2023.
What is FIRST INTERSTATE BANCSYSTEM, INC.'s complaint response rate?
Response rate data is not yet available for FIRST INTERSTATE BANCSYSTEM, INC..
Does FIRST INTERSTATE BANCSYSTEM, INC. respond to complaints on time?
Timely response data is not yet available for FIRST INTERSTATE BANCSYSTEM, INC..
Is FIRST INTERSTATE BANCSYSTEM, INC. safe to do business with?
First Interstate Bancsystem, Inc. - Account Management and Payment Process Troubles FIRST INTERSTATE BANCSYSTEM, INC. has 43 CFPB complaints. Risk score: 85/100.
What red flags exist for FIRST INTERSTATE BANCSYSTEM, INC.?
Potential red flags for FIRST INTERSTATE BANCSYSTEM, INC.: Multiple complaints about account management and payment process troubles.. These are based on analysis of CFPB complaint patterns.
What are FIRST INTERSTATE BANCSYSTEM, INC.'s strengths?
Positive indicators for FIRST INTERSTATE BANCSYSTEM, INC.: No significant green flags noted..
What tips should consumers know about FIRST INTERSTATE BANCSYSTEM, INC.?
Consumers should be cautious with account management and payment processes.
Are complaints against FIRST INTERSTATE BANCSYSTEM, INC. increasing or decreasing?
There is a trend of increasing complaints related to account management and payment processes. FIRST INTERSTATE BANCSYSTEM, INC. currently has 43 total complaints.
Has FIRST INTERSTATE BANCSYSTEM, INC. faced regulatory action?
Regulatory history shows no major violations but ongoing issues with account management and payment processes.
How does FIRST INTERSTATE BANCSYSTEM, INC. compare to industry peers?
The banking industry faces challenges with account management and payment processes, affecting customer satisfaction.
What unique insight can be drawn from the complaint data?
The majority of complaints are related to account management and payment processes, indicating a need for improved customer service and system reliability.
Recent Complaints Against First Interstate Bancsystem, INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21072826 | Checking or savings account | Opening an account | 2026-04-08T12:00:00-05:00 | Washington | |
| #20351687 | Mortgage | Trouble during payment process | 2026-03-13T12:00:00-05:00 | Idaho | |
| #20150617 | Mortgage | Closing on a mortgage | 2026-03-10T12:00:00-05:00 | Idaho | |
| #17955376 | Checking or savings account | Managing an account | 2025-11-27T12:00:00-05:00 | Florida | |
| #17885432 | Vehicle loan or lease | Problems at the end of the loan or lease | 2025-10-28T12:00:00-05:00 | California | |
| #16556390 | Checking or savings account | Managing an account | 2025-10-13T12:00:00-05:00 | California | |
| #15924836 | Checking or savings account | Managing an account | 2025-09-13T12:00:00-05:00 | South Dakota | |
| #11318492 | Checking or savings account | Managing an account | 2024-12-29T12:00:00-05:00 | Nebraska | |
| #9140635 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-05-30T12:00:00-05:00 | North Dakota | |
| #8831716 | Checking or savings account | Problem with a lender or other company charging your account | 2024-04-19T12:00:00-05:00 | Montana | |
| #8715911 | Mortgage | Trouble during payment process | 2024-04-07T12:00:00-05:00 | Idaho | |
| #8661623 | Checking or savings account | Managing an account | 2024-03-30T12:00:00-05:00 | Montana | |
| #8592870 | Checking or savings account | Closing an account | 2024-03-20T12:00:00-05:00 | Idaho | |
| #7816966 | Mortgage | Trouble during payment process | 2023-11-07T12:00:00-05:00 | Arizona | |
| #7735094 | Checking or savings account | Managing an account | 2023-10-20T12:00:00-05:00 | Idaho | |
| #7610082 | Checking or savings account | Managing an account | 2023-09-26T12:00:00-05:00 | Nebraska | |
| #7069297 | Checking or savings account | Managing an account | 2023-06-03T12:00:00-05:00 | Washington | |
| #6933599 | Checking or savings account | Managing an account | 2023-05-04T12:00:00-05:00 | Oregon | |
| #6561077 | Mortgage | Trouble during payment process | 2023-02-11T12:00:00-05:00 | Georgia | |
| #6477155 | Checking or savings account | Problem caused by your funds being low | 2023-01-23T12:00:00-05:00 | Montana |
First Interstate Bancsystem, INC. Complaints by State
- First Interstate Bancsystem, INC. Complaints in Montana -- 9 complaints
- First Interstate Bancsystem, INC. Complaints in Idaho -- 6 complaints
- First Interstate Bancsystem, INC. Complaints in Oregon -- 6 complaints
- First Interstate Bancsystem, INC. Complaints in Washington -- 3 complaints
- First Interstate Bancsystem, INC. Complaints in Nebraska -- 3 complaints
- First Interstate Bancsystem, INC. Complaints in California -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in South Dakota -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in North Dakota -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in Arizona -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in Georgia -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in Wyoming -- 2 complaints
- First Interstate Bancsystem, INC. Complaints in Florida -- 1 complaints
- First Interstate Bancsystem, INC. Complaints in Colorado -- 1 complaints
- First Interstate Bancsystem, INC. Complaints in Iowa -- 1 complaints
- First Interstate Bancsystem, INC. Complaints in Virginia -- 1 complaints
First Interstate Bancsystem, INC. Complaints by Product
- First Interstate Bancsystem, INC. Checking or savings account Complaints -- 30 complaints | All Checking or savings account Complaints
- First Interstate Bancsystem, INC. Mortgage Complaints -- 7 complaints | All Mortgage Complaints
- First Interstate Bancsystem, INC. Vehicle loan or lease Complaints -- 2 complaints | All Vehicle loan or lease Complaints
- First Interstate Bancsystem, INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 2 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- First Interstate Bancsystem, INC. Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
- First Interstate Bancsystem, INC. Credit card or prepaid card Complaints -- 1 complaints | All Credit card or prepaid card Complaints
First Interstate Bancsystem, INC. Complaints by Issue
- First Interstate Bancsystem, INC. -- Managing an account -- 22 complaints | All Managing an account Complaints
- First Interstate Bancsystem, INC. -- Trouble during payment process -- 5 complaints | All Trouble during payment process Complaints
- First Interstate Bancsystem, INC. -- Incorrect information on your report -- 3 complaints | All Incorrect information on your report Complaints
- First Interstate Bancsystem, INC. -- Opening an account -- 2 complaints | All Opening an account Complaints
- First Interstate Bancsystem, INC. -- Closing on a mortgage -- 2 complaints | All Closing on a mortgage Complaints
- First Interstate Bancsystem, INC. -- Closing an account -- 2 complaints | All Closing an account Complaints
- First Interstate Bancsystem, INC. -- Problem caused by your funds being low -- 2 complaints | All Problem caused by your funds being low Complaints
- First Interstate Bancsystem, INC. -- Problems at the end of the loan or lease -- 1 complaints | All Problems at the end of the loan or lease Complaints
- First Interstate Bancsystem, INC. -- Problem with a lender or other company charging your account -- 1 complaints | All Problem with a lender or other company charging your account Complaints
- First Interstate Bancsystem, INC. -- Fees or interest -- 1 complaints | All Fees or interest Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for First Interstate Bancsystem, INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.