Vehicle loan or lease -- Problems at the end of the loan or lease -- Complaint #17885432
Complaint Overview
Complaint ID: 17885432
Company: First Interstate Bancsystem, INC.
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Problems at the end of the loan or lease
Sub-Issue: Unable to receive car title or other problem after the loan is paid off
State: California
ZIP Code: 91504
Date Received: 2025-10-28T12:00:00-05:00
Date Sent to Company: 2025-12-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased a vehicle from a Wyoming dealership, drove the vehicle back to the state of California and the vehicle is not eligible to be registered in the state of California due to the modifications it has. I requested the title information to be sent to my XXXX in Montana so the vehicle could be registered Dealership has not contacted me back Lienholder has kind of pushed this to the back burner as Ive been waiting for them for about XXXX months now. I havent been able to drive the vehicle since XXXX. And Im still receiving no help
Frequently Asked Questions
What is Complaint #17885432 about?
Complaint #17885432 was filed against First Interstate Bancsystem, INC. regarding Vehicle loan or lease specifically about Problems at the end of the loan or lease. It was received by the CFPB on 2025-10-28T12:00:00-05:00.
How did First Interstate Bancsystem, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against First Interstate Bancsystem, INC.?
Yes, visit the First Interstate Bancsystem, INC. company profile at readthecomplaint.com/company/first-interstate-bancsystem-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.