Mortgage -- Trouble during payment process -- Complaint #20351687
Complaint Overview
Complaint ID: 20351687
Company: First Interstate Bancsystem, INC.
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Trouble during payment process
Sub-Issue: Trying to communicate with the company to fix an issue while managing or servicing your loan
State: Idaho
ZIP Code: 83804
Date Received: 2026-03-13T12:00:00-05:00
Date Sent to Company: 2026-03-17T12:00:00-05:00
Company Response: In progress
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #20351687 about?
Complaint #20351687 was filed against First Interstate Bancsystem, INC. regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2026-03-13T12:00:00-05:00.
How did First Interstate Bancsystem, INC. respond to this complaint?
The company responded with: "In progress". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against First Interstate Bancsystem, INC.?
Yes, visit the First Interstate Bancsystem, INC. company profile at readthecomplaint.com/company/first-interstate-bancsystem-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.