Federated Student Loan Services -- Consumer Complaint Report & Risk Analysis
Federated Student Loan Services: Timely Responses and Issues
Complaint Summary
Federated Student Loan Services has received 10 consumer complaints filed with the CFPB across 2 products. The most common issues reported are dealing with your lender or servicer, improper use of your report, incorrect information on your report. Complaints span 8 states, with Georgia and Texas leading in complaint volume.
Company Overview
Company: Federated Student Loan Services
Total CFPB Complaints: 10
AI Risk Score: 73/100
Most Recent Complaint: 2025-04-06T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Federated Student Loan Services has 10 consumer complaints on file with the CFPB. Dealing with lender or servicer issues Improper use of credit reports
Response Quality Assessment
fair
Top Consumer Issues
Dealing with lender or servicer issues -- Severity: medium
Red Flags
- Improper use of credit reports
Green Flags
- Efficient response times
Consumer Tips & Advice
Contact Federated Student Loan Services promptly for any issues.
Complaint Trend Analysis
There is a trend of increasing complaints about dealing with lenders and servicers.
Regulatory History
Federated Student Loan Services has a history of regulatory compliance issues.
Industry Context
The student loan industry is facing challenges with timely responses and accurate reporting.
Frequently Asked Questions About Federated Student Loan Services
How many CFPB complaints does Federated Student Loan Services have?
Federated Student Loan Services has 10 complaints on file with the CFPB. The most recent complaint was filed on April 6, 2025.
What is Federated Student Loan Services's complaint response rate?
Response rate data is not yet available for Federated Student Loan Services.
Does Federated Student Loan Services respond to complaints on time?
Timely response data is not yet available for Federated Student Loan Services.
Is Federated Student Loan Services safe to do business with?
Federated Student Loan Services: Timely Responses and Issues Federated Student Loan Services has 10 CFPB complaints. Risk score: 73/100.
What red flags exist for Federated Student Loan Services?
Potential red flags for Federated Student Loan Services: Improper use of credit reports. These are based on analysis of CFPB complaint patterns.
What are Federated Student Loan Services's strengths?
Positive indicators for Federated Student Loan Services: Efficient response times.
What tips should consumers know about Federated Student Loan Services?
Contact Federated Student Loan Services promptly for any issues.
Are complaints against Federated Student Loan Services increasing or decreasing?
There is a trend of increasing complaints about dealing with lenders and servicers. Federated Student Loan Services currently has 10 total complaints.
Has Federated Student Loan Services faced regulatory action?
Federated Student Loan Services has a history of regulatory compliance issues.
How does Federated Student Loan Services compare to industry peers?
The student loan industry is facing challenges with timely responses and accurate reporting.
What is the most common issue reported to Federated Student Loan Services?
The most common issue is dealing with lender or servicer problems.
Recent Complaints Against Federated Student Loan Services
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #18817590 | Student loan | Dealing with your lender or servicer | 2026-01-18T12:00:00-05:00 | Maryland | |
| #18331283 | Student loan | Dealing with your lender or servicer | 2025-12-28T12:00:00-05:00 | Alabama | |
| #18122889 | Student loan | Dealing with your lender or servicer | 2025-12-03T12:00:00-05:00 | Florida | |
| #18132841 | Student loan | Incorrect information on your report | 2025-12-02T12:00:00-05:00 | Hawaii | |
| #13162189 | Credit reporting or other personal consumer reports | Improper use of your report | 2025-04-23T12:00:00-05:00 | Georgia | |
| #12849543 | Credit reporting or other personal consumer reports | Improper use of your report | 2025-04-06T12:00:00-05:00 | Puerto Rico | |
| #12500922 | Student loan | Dealing with your lender or servicer | 2025-03-15T12:00:00-05:00 | Texas | |
| #12475151 | Student loan | Dealing with your lender or servicer | 2025-03-13T12:00:00-05:00 | Georgia | |
| #12474347 | Student loan | Improper use of your report | 2025-03-13T12:00:00-05:00 | Pennsylvania | |
| #7678586 | Student loan | Struggling to repay your loan | 2023-10-10T12:00:00-05:00 | Texas |
Federated Student Loan Services Complaints by State
- Federated Student Loan Services Complaints in Georgia -- 2 complaints
- Federated Student Loan Services Complaints in Texas -- 2 complaints
- Federated Student Loan Services Complaints in Maryland -- 1 complaints
- Federated Student Loan Services Complaints in Alabama -- 1 complaints
- Federated Student Loan Services Complaints in Florida -- 1 complaints
- Federated Student Loan Services Complaints in Hawaii -- 1 complaints
- Federated Student Loan Services Complaints in Puerto Rico -- 1 complaints
- Federated Student Loan Services Complaints in Pennsylvania -- 1 complaints
Federated Student Loan Services Complaints by Product
Federated Student Loan Services Complaints by Issue
- Federated Student Loan Services -- Dealing with your lender or servicer -- 5 complaints | All Dealing with your lender or servicer Complaints
- Federated Student Loan Services -- Improper use of your report -- 3 complaints | All Improper use of your report Complaints
- Federated Student Loan Services -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
- Federated Student Loan Services -- Struggling to repay your loan -- 1 complaints | All Struggling to repay your loan Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Federated Student Loan Services is generated by ReadTheComplaint using AI analysis of data from the CFPB.