Student loan -- Improper use of your report -- Complaint #12474347
Complaint Overview
Complaint ID: 12474347
Company: Federated Student Loan Services
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Pennsylvania
ZIP Code: 19608
Date Received: 2025-03-13T12:00:00-05:00
Date Sent to Company: 2025-03-13T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> a person outside of the federal government was allowed access to my personal and financial information. this means my personal and financial information was compromised without my authorization. The Family Educational Rights and Privacy act ( FERPA ) protects the confidentiality of student records. This breach is a clear violation of my rights and your responsibility to safeguard my information given the severity of this breach and the resulting compromise of my personal and financial information, I request that you immediately cancel and discharge my student loan debt in full.
Frequently Asked Questions
What is Complaint #12474347 about?
Complaint #12474347 was filed against Federated Student Loan Services regarding Student loan specifically about Improper use of your report. It was received by the CFPB on 2025-03-13T12:00:00-05:00.
How did Federated Student Loan Services respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Federated Student Loan Services?
Yes, visit the Federated Student Loan Services company profile at readthecomplaint.com/company/federated-student-loan-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.