Blackhawk Network Holdings INC. -- Consumer Complaint Report & Risk Analysis

Blackhawk Network: Frequent Card and Transaction Issues

Complaint Summary

Blackhawk Network Holdings INC. has received 199 consumer complaints filed with the CFPB across 5 products. The most common issues reported are trouble using the card, problem getting a card or closing an account, problem with a purchase or transfer. Complaints span 37 states, with California and Florida leading in complaint volume.

Company Overview

Company: Blackhawk Network Holdings INC.

Total CFPB Complaints: 199

AI Risk Score: 45/100

Most Recent Complaint: 2023-11-25T12:00:00-05:00

Risk Breakdown

  • Complaint Volume: medium
  • Response Quality: fair
  • Issue Recurrence: high
  • Consumer Harm Severity: low

AI Company Analysis

Blackhawk Network Holdings Inc. has 199 consumer complaints on file with the CFPB. Long delays in processing card requests or closures Frequent issues with card functionality and transactions

Response Quality Assessment

fair

Top Consumer Issues

Long delays in processing card requests or closures -- Severity: medium

Red Flags

  • Frequent complaints about card functionality and transaction issues

Green Flags

  • Positive customer service response times

Consumer Tips & Advice

Contact Blackhawk Network customer service promptly for assistance with card issues.

Complaint Trend Analysis

Trends show a consistent volume of complaints over the past year, indicating a recurring issue.

Regulatory History

Regulatory history shows no major violations, but frequent complaints suggest potential non-compliance.

Industry Context

The industry context is competitive, with multiple players offering similar prepaid card services.

Frequently Asked Questions About Blackhawk Network Holdings INC.

How many CFPB complaints does Blackhawk Network Holdings Inc. have?

Blackhawk Network Holdings Inc. has 199 complaints on file with the CFPB. The most recent complaint was filed on November 25, 2023.

What is Blackhawk Network Holdings Inc.'s complaint response rate?

Response rate data is not yet available for Blackhawk Network Holdings Inc..

Does Blackhawk Network Holdings Inc. respond to complaints on time?

Timely response data is not yet available for Blackhawk Network Holdings Inc..

Is Blackhawk Network Holdings Inc. safe to do business with?

Blackhawk Network: Frequent Card and Transaction Issues Blackhawk Network Holdings Inc. has 199 CFPB complaints. Risk score: 45/100.

What red flags exist for Blackhawk Network Holdings Inc.?

Potential red flags for Blackhawk Network Holdings Inc.: Frequent complaints about card functionality and transaction issues. These are based on analysis of CFPB complaint patterns.

What are Blackhawk Network Holdings Inc.'s strengths?

Positive indicators for Blackhawk Network Holdings Inc.: Positive customer service response times.

What tips should consumers know about Blackhawk Network Holdings Inc.?

Contact Blackhawk Network customer service promptly for assistance with card issues.

Are complaints against Blackhawk Network Holdings Inc. increasing or decreasing?

Trends show a consistent volume of complaints over the past year, indicating a recurring issue. Blackhawk Network Holdings Inc. currently has 199 total complaints.

Has Blackhawk Network Holdings Inc. faced regulatory action?

Regulatory history shows no major violations, but frequent complaints suggest potential non-compliance.

How does Blackhawk Network Holdings Inc. compare to industry peers?

The industry context is competitive, with multiple players offering similar prepaid card services.

What is the root cause of the frequent card and transaction issues?

The root cause may be related to system capacity and customer service resource allocation, leading to delays and issues.

Recent Complaints Against Blackhawk Network Holdings INC.

Complaint IDProductIssueDate ReceivedCompany ResponseState
#20938237Prepaid cardProblem getting a card or closing an account2026-04-03T12:00:00-05:00Ohio
#20905469Prepaid cardProblem getting a card or closing an account2026-04-02T12:00:00-05:00California
#20791187Prepaid cardProblem with a purchase or transfer2026-03-30T12:00:00-05:00North Carolina
#20759260Prepaid cardProblem getting a card or closing an account2026-03-29T12:00:00-05:00Mississippi
#20750576Prepaid cardAdvertising2026-03-28T12:00:00-05:00Hawaii
#20284403Prepaid cardTrouble using the card2026-03-15T12:00:00-05:00Massachusetts
#20181865Prepaid cardUnexpected or other fees2026-03-09T12:00:00-05:00New Jersey
#19684570Prepaid cardProblem getting a card or closing an account2026-02-21T12:00:00-05:00Texas
#19684298Prepaid cardProblem getting a card or closing an account2026-02-21T12:00:00-05:00Georgia
#19497215Prepaid cardProblem getting a card or closing an account2026-02-13T12:00:00-05:00Utah
#19170223Prepaid cardProblem with a purchase or transfer2026-02-01T12:00:00-05:00California
#19168675Prepaid cardTrouble using the card2026-02-01T12:00:00-05:00North Carolina
#19160826Prepaid cardProblem with a purchase or transfer2026-01-31T12:00:00-05:00California
#18875422Prepaid cardTrouble using the card2026-01-20T12:00:00-05:00Texas
#18817938Prepaid cardTrouble using the card2026-01-18T12:00:00-05:00Texas
#18666946Prepaid cardProblem with a purchase or transfer2026-01-12T12:00:00-05:00Ohio
#18484011Money transfer, virtual currency, or money serviceOther transaction problem2026-01-05T12:00:00-05:00Georgia
#18397433Prepaid cardTrouble using the card2025-12-31T12:00:00-05:00Nebraska
#18322680Prepaid cardTrouble using the card2025-12-27T12:00:00-05:00California
#18156291Prepaid cardUnexpected or other fees2025-12-03T12:00:00-05:00Florida

Blackhawk Network Holdings INC. Complaints by State

Blackhawk Network Holdings INC. Complaints by Product

Blackhawk Network Holdings INC. Complaints by Issue

Disclaimer

This analysis is based on CFPB complaint data and AI interpretation.

About This Report

This consumer complaint report for Blackhawk Network Holdings INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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