Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #18484011
Complaint Overview
Complaint ID: 18484011
Company: Blackhawk Network Holdings INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other transaction problem
State: Georgia
ZIP Code: 31707
Date Received: 2026-01-05T12:00:00-05:00
Date Sent to Company: 2026-01-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company is a scam. I notice while looking at my transactions money randomly was coming up missing and when I call their excuse was that the money was pending and would have to wait for it to be released which doesnt make sense how can money I never spent be pending. They done illegal activity on my account by causing issues to get me to call in and upon calling in they will act as if helping but will at bad charges to account and force you to dispute adding 60 to 90 days for them to keepy balance. This company is a scam. I have went ahead and filed a complaint with the FBI and I am currently going for some of the people to be arrested and charged.
Frequently Asked Questions
What is Complaint #18484011 about?
Complaint #18484011 was filed against Blackhawk Network Holdings INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2026-01-05T12:00:00-05:00.
How did Blackhawk Network Holdings INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Blackhawk Network Holdings INC.?
Yes, visit the Blackhawk Network Holdings INC. company profile at readthecomplaint.com/company/blackhawk-network-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.