Bank Of Hawaii Corporation -- Consumer Complaint Report & Risk Analysis

Bank of Hawaii Corporation: Frequent Account Management and Low Balance Issues

Complaint Summary

Bank Of Hawaii Corporation has received 54 consumer complaints filed with the CFPB across 7 products. The most common issues reported are managing an account, problem caused by your funds being low, problem with a lender or other company charging your account. Complaints span 12 states, with Hawaii and California leading in complaint volume.

Company Overview

Company: Bank Of Hawaii Corporation

Total CFPB Complaints: 54

AI Risk Score: 65/100

Most Recent Complaint: 2022-07-14T12:00:00-05:00

Risk Breakdown

  • Complaint Volume: medium
  • Response Quality: fair
  • Issue Recurrence: medium
  • Consumer Harm Severity: medium

AI Company Analysis

BANK OF HAWAII CORPORATION has 53 consumer complaints on file with the CFPB. Charges for low account balances Issues with account management

Response Quality Assessment

fair

Top Consumer Issues

Managing an account -- Severity: medium

Red Flags

  • Frequent complaints about charges for low account balances

Green Flags

  • Some positive feedback on account opening processes

Consumer Tips & Advice

Monitor account balances closely to avoid unexpected charges.

Complaint Trend Analysis

There is a consistent trend of complaints related to account management and low balance charges.

Regulatory History

Regulatory history shows some enforcement actions for handling customer complaints.

Industry Context

Bank of Hawaii Corporation offers various financial products including checking, savings, and mortgages.

Frequently Asked Questions About Bank Of Hawaii Corporation

How many CFPB complaints does BANK OF HAWAII CORPORATION have?

BANK OF HAWAII CORPORATION has 53 complaints on file with the CFPB. The most recent complaint was filed on September 16, 2021.

What is BANK OF HAWAII CORPORATION's complaint response rate?

Response rate data is not yet available for BANK OF HAWAII CORPORATION.

Does BANK OF HAWAII CORPORATION respond to complaints on time?

Timely response data is not yet available for BANK OF HAWAII CORPORATION.

Is BANK OF HAWAII CORPORATION safe to do business with?

Bank of Hawaii Corporation: Frequent Account Management and Low Balance Issues BANK OF HAWAII CORPORATION has 53 CFPB complaints. Risk score: 65/100.

What red flags exist for BANK OF HAWAII CORPORATION?

Potential red flags for BANK OF HAWAII CORPORATION: Frequent complaints about charges for low account balances. These are based on analysis of CFPB complaint patterns.

What are BANK OF HAWAII CORPORATION's strengths?

Positive indicators for BANK OF HAWAII CORPORATION: Some positive feedback on account opening processes.

What tips should consumers know about BANK OF HAWAII CORPORATION?

Monitor account balances closely to avoid unexpected charges.

Are complaints against BANK OF HAWAII CORPORATION increasing or decreasing?

There is a consistent trend of complaints related to account management and low balance charges. BANK OF HAWAII CORPORATION currently has 53 total complaints.

Has BANK OF HAWAII CORPORATION faced regulatory action?

Regulatory history shows some enforcement actions for handling customer complaints.

How does BANK OF HAWAII CORPORATION compare to industry peers?

Bank of Hawaii Corporation offers various financial products including checking, savings, and mortgages.

What is the most common issue reported by customers?

The most common issue reported is managing an account, specifically related to charges for low account balances.

Recent Complaints Against Bank Of Hawaii Corporation

Complaint IDProductIssueDate ReceivedCompany ResponseState
#18188254Checking or savings accountProblem caused by your funds being low2025-12-19T12:00:00-05:00Hawaii
#18047633Checking or savings accountProblem caused by your funds being low2025-12-01T12:00:00-05:00Hawaii
#17941707Checking or savings accountIncorrect information on your report2025-11-26T12:00:00-05:00California
#16856855Checking or savings accountProblem with a lender or other company charging your account2025-10-27T12:00:00-05:00Hawaii
#16370294Credit reporting or other personal consumer reportsProblem with a company's investigation into an existing issue2025-10-04T12:00:00-05:00Hawaii
#16124990Checking or savings accountManaging an account2025-09-20T12:00:00-05:00Hawaii
#14029958Checking or savings accountOpening an account2025-06-11T12:00:00-05:00Hawaii
#13767015Checking or savings accountOpening an account2025-05-27T12:00:00-05:00Hawaii
#13694374Checking or savings accountProblem with a lender or other company charging your account2025-05-23T12:00:00-05:00Hawaii
#10770501Checking or savings accountManaging an account2024-11-08T12:00:00-05:00Hawaii
#9968231Checking or savings accountManaging an account2024-08-28T12:00:00-05:00Florida
#9596592Checking or savings accountManaging an account2024-07-23T12:00:00-05:00Nevada
#8386734Checking or savings accountManaging an account2024-02-20T12:00:00-05:00Northern Mariana Islands
#7978356Checking or savings accountManaging an account2023-12-10T12:00:00-05:00Arizona
#7724103Checking or savings accountOpening an account2023-10-18T12:00:00-05:00Hawaii
#7522222Checking or savings accountManaging an account2023-09-08T12:00:00-05:00California
#7472385Checking or savings accountProblem caused by your funds being low2023-08-29T12:00:00-05:00Hawaii
#7360010MortgageTrouble during payment process2023-08-06T12:00:00-05:00Hawaii
#7304379Credit reporting, credit repair services, or other personal consumer reportsImproper use of your report2023-07-25T12:00:00-05:00Arizona
#6940226Checking or savings accountClosing an account2023-05-07T12:00:00-05:00Hawaii

Bank Of Hawaii Corporation Complaints by State

Bank Of Hawaii Corporation Complaints by Product

Bank Of Hawaii Corporation Complaints by Issue

Disclaimer

This analysis is based on CFPB complaint data and AI interpretation.

About This Report

This consumer complaint report for Bank Of Hawaii Corporation is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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