Checking or savings account -- Managing an account -- Complaint #9596592
Complaint Overview
Complaint ID: 9596592
Company: Bank Of Hawaii Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Nevada
ZIP Code: 89107
Date Received: 2024-07-23T12:00:00-05:00
Date Sent to Company: 2024-07-23T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
{$2900.00} IS OWED TO ME. MY BUSINESS DEBIT CARD WAS STOLEN AND USED FRAUDULENTLY. BANK OF HAWAII REFUSED TO CONDUCT AN INVESTIGATION. BANK OF HAWAII NEVER ISSUED A PROVISIONAL CREDIT WITHIN XXXX BUSINESS DAYS. BANK OF HAWAII IS IN VIOLATION OF FDIC RULES AND REGULATIONS REGARDING BOTH CHECKING ACCOUNT AND DEBIT CARD FRAUD PER FDIC.
Frequently Asked Questions
What is Complaint #9596592 about?
Complaint #9596592 was filed against Bank Of Hawaii Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-07-23T12:00:00-05:00.
How did Bank Of Hawaii Corporation respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of Hawaii Corporation?
Yes, visit the Bank Of Hawaii Corporation company profile at readthecomplaint.com/company/bank-of-hawaii-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.