Checking or savings account -- Managing an account -- Complaint #9968231
Complaint Overview
Complaint ID: 9968231
Company: Bank Of Hawaii Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: Florida
ZIP Code: 33314
Date Received: 2024-08-28T12:00:00-05:00
Date Sent to Company: 2024-08-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A couple of days ago I received an email saying that the online banking and the app will be updated and I was ready to use the new platform. I accessed with my credentials, I approved the new terms and conditions but since that date I cant access to my account and also cant access to the app. Please check what is going on with my profile.
Frequently Asked Questions
What is Complaint #9968231 about?
Complaint #9968231 was filed against Bank Of Hawaii Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2024-08-28T12:00:00-05:00.
How did Bank Of Hawaii Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of Hawaii Corporation?
Yes, visit the Bank Of Hawaii Corporation company profile at readthecomplaint.com/company/bank-of-hawaii-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.