Ascendium Education Group -- Consumer Complaint Report & Risk Analysis
Challenges in Loan Repayment and Lender Communication
Complaint Summary
Ascendium Education Group has received 32 consumer complaints filed with the CFPB across 3 products. The most common issues reported are dealing with your lender or servicer, attempts to collect debt not owed, struggling to repay your loan. Complaints span 19 states, with Florida and Illinois leading in complaint volume.
Company Overview
Company: Ascendium Education Group
Total CFPB Complaints: 32
AI Risk Score: 56/100
Most Recent Complaint: 2022-07-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Ascendium Education Group has 32 consumer complaints on file with the CFPB. Dealing with your lender or servicer Struggling to repay your loan
Response Quality Assessment
fair
Top Consumer Issues
Dealing with lender or servicer issues -- Severity: medium
Red Flags
- Attempts to collect debt not owed
Green Flags
- Written notification about debt
Consumer Tips & Advice
Contact your lender to clarify any issues regarding your loan repayment.
Complaint Trend Analysis
There is a trend of increasing complaints related to loan repayment and communication with lenders.
Regulatory History
Regulatory history shows ongoing efforts to improve borrower protections and lender communication.
Industry Context
The education industry is facing challenges in managing student loans and ensuring accurate reporting.
Frequently Asked Questions About Ascendium Education Group
How many CFPB complaints does Ascendium Education Group have?
Ascendium Education Group has 32 complaints on file with the CFPB. The most recent complaint was filed on July 9, 2022.
What is Ascendium Education Group's complaint response rate?
Response rate data is not yet available for Ascendium Education Group.
Does Ascendium Education Group respond to complaints on time?
Timely response data is not yet available for Ascendium Education Group.
Is Ascendium Education Group safe to do business with?
Challenges in Loan Repayment and Lender Communication Ascendium Education Group has 32 CFPB complaints. Risk score: 56/100.
What red flags exist for Ascendium Education Group?
Potential red flags for Ascendium Education Group: Attempts to collect debt not owed. These are based on analysis of CFPB complaint patterns.
What are Ascendium Education Group's strengths?
Positive indicators for Ascendium Education Group: Written notification about debt.
What tips should consumers know about Ascendium Education Group?
Contact your lender to clarify any issues regarding your loan repayment.
Are complaints against Ascendium Education Group increasing or decreasing?
There is a trend of increasing complaints related to loan repayment and communication with lenders. Ascendium Education Group currently has 32 total complaints.
Has Ascendium Education Group faced regulatory action?
Regulatory history shows ongoing efforts to improve borrower protections and lender communication.
How does Ascendium Education Group compare to industry peers?
The education industry is facing challenges in managing student loans and ensuring accurate reporting.
What is the most common issue reported by students regarding their student loans?
The most common issue is dealing with their lender or servicer, followed by struggling to repay their loan.
Recent Complaints Against Ascendium Education Group
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #21420231 | Student loan | Dealing with your lender or servicer | 2026-04-20T12:00:00-05:00 | Ohio | |
| #17153138 | Student loan | Struggling to repay your loan | 2025-11-10T12:00:00-05:00 | Wisconsin | |
| #16165100 | Student loan | Struggling to repay your loan | 2025-09-24T12:00:00-05:00 | Illinois | |
| #11994421 | Student loan | Incorrect information on your report | 2025-02-07T12:00:00-05:00 | New York | |
| #10064392 | Debt collection | Written notification about debt | 2024-09-08T12:00:00-05:00 | Florida | |
| #7392221 | Debt collection | False statements or representation | 2023-08-12T12:00:00-05:00 | New York | |
| #7221502 | Student loan | Dealing with your lender or servicer | 2023-07-07T12:00:00-05:00 | California | |
| #6248023 | Student loan | Dealing with your lender or servicer | 2022-11-26T12:00:00-05:00 | Ohio | |
| #6186009 | Student loan | Dealing with your lender or servicer | 2022-11-09T12:00:00-05:00 | Arkansas | |
| #5990861 | Student loan | Struggling to repay your loan | 2022-09-16T12:00:00-05:00 | Maryland | |
| #5909081 | Student loan | Dealing with your lender or servicer | 2022-08-23T12:00:00-05:00 | Wisconsin | |
| #5894631 | Debt collection | Attempts to collect debt not owed | 2022-08-18T12:00:00-05:00 | Mississippi | |
| #5853492 | Student loan | Dealing with your lender or servicer | 2022-08-07T12:00:00-05:00 | Florida | |
| #5752802 | Debt collection | Attempts to collect debt not owed | 2022-07-09T12:00:00-05:00 | Kansas | |
| #5362439 | Student loan | Dealing with your lender or servicer | 2022-03-21T12:00:00-05:00 | Texas | |
| #5270706 | Debt collection | Written notification about debt | 2022-02-28T12:00:00-05:00 | South Carolina | |
| #5250895 | Debt collection | False statements or representation | 2022-02-22T12:00:00-05:00 | Georgia | |
| #5241764 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-02-19T12:00:00-05:00 | Florida | |
| #5107345 | Debt collection | Attempts to collect debt not owed | 2022-01-13T12:00:00-05:00 | Maryland | |
| #5014405 | Student loan | Struggling to repay your loan | 2021-12-02T12:00:00-05:00 | Florida |
Ascendium Education Group Complaints by State
- Ascendium Education Group Complaints in Florida -- 4 complaints
- Ascendium Education Group Complaints in Illinois -- 3 complaints
- Ascendium Education Group Complaints in Maryland -- 3 complaints
- Ascendium Education Group Complaints in Ohio -- 2 complaints
- Ascendium Education Group Complaints in Wisconsin -- 2 complaints
- Ascendium Education Group Complaints in New York -- 2 complaints
- Ascendium Education Group Complaints in California -- 2 complaints
- Ascendium Education Group Complaints in Arkansas -- 2 complaints
- Ascendium Education Group Complaints in Georgia -- 2 complaints
- Ascendium Education Group Complaints in Mississippi -- 1 complaints
- Ascendium Education Group Complaints in Kansas -- 1 complaints
- Ascendium Education Group Complaints in Texas -- 1 complaints
- Ascendium Education Group Complaints in South Carolina -- 1 complaints
- Ascendium Education Group Complaints in Nevada -- 1 complaints
- Ascendium Education Group Complaints in Washington -- 1 complaints
Ascendium Education Group Complaints by Product
- Ascendium Education Group Student loan Complaints -- 17 complaints | All Student loan Complaints
- Ascendium Education Group Debt collection Complaints -- 13 complaints | All Debt collection Complaints
- Ascendium Education Group Credit reporting, credit repair services, or other personal consumer reports Complaints -- 2 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Ascendium Education Group Complaints by Issue
- Ascendium Education Group -- Dealing with your lender or servicer -- 11 complaints | All Dealing with your lender or servicer Complaints
- Ascendium Education Group -- Attempts to collect debt not owed -- 6 complaints | All Attempts to collect debt not owed Complaints
- Ascendium Education Group -- Struggling to repay your loan -- 5 complaints | All Struggling to repay your loan Complaints
- Ascendium Education Group -- Written notification about debt -- 5 complaints | All Written notification about debt Complaints
- Ascendium Education Group -- Incorrect information on your report -- 2 complaints | All Incorrect information on your report Complaints
- Ascendium Education Group -- False statements or representation -- 2 complaints | All False statements or representation Complaints
- Ascendium Education Group -- Problem with a credit reporting company's investigation into an existing problem -- 1 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Ascendium Education Group is generated by ReadTheComplaint using AI analysis of data from the CFPB.