Student loan -- Struggling to repay your loan -- Complaint #5990861
Complaint Overview
Complaint ID: 5990861
Company: Ascendium Education Group
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Maryland
ZIP Code: 217XX
Date Received: 2022-09-16T12:00:00-05:00
Date Sent to Company: 2022-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My student loans where included in my XXXX XXXX bankruptcy in XX/XX/XXXX and were discharged in XXXX of XXXX but i am still being contacted to pay. i have made one payment but i should not be paying if these are discharged.
Frequently Asked Questions
What is Complaint #5990861 about?
Complaint #5990861 was filed against Ascendium Education Group regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2022-09-16T12:00:00-05:00.
How did Ascendium Education Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Ascendium Education Group?
Yes, visit the Ascendium Education Group company profile at readthecomplaint.com/company/ascendium-education-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.