American Student Assistance -- Consumer Complaint Report & Risk Analysis
American Student Assistance: Timely Response and Accuracy in Credit Reporting
Complaint Summary
American Student Assistance has received 12 consumer complaints filed with the CFPB across 4 products. The most common issues reported are incorrect information on your report, problem with a credit reporting company's investigation into an existing problem, struggling to repay your loan. Complaints span 9 states, with Nevada and South Carolina leading in complaint volume.
Company Overview
Company: American Student Assistance
Total CFPB Complaints: 12
AI Risk Score: 85/100
Most Recent Complaint: 2023-05-07T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
American Student Assistance has 12 consumer complaints on file with the CFPB. Incorrect information on your report Problem with a credit reporting company's investigation into an existing problem
Response Quality Assessment
fair
Top Consumer Issues
Incorrect information on your report -- Severity: medium
Red Flags
- Attempts to collect debt not owed
Green Flags
- Credit monitoring or identity theft protection services
Consumer Tips & Advice
Check your credit report for accuracy and dispute any errors promptly.
Complaint Trend Analysis
There is a slight trend of decreasing response times to consumer inquiries.
Regulatory History
American Student Assistance has a history of regulatory compliance in credit reporting.
Industry Context
American Student Assistance operates in a highly regulated industry with strict guidelines for credit reporting and debt collection.
Frequently Asked Questions About American Student Assistance
How many CFPB complaints does American Student Assistance have?
American Student Assistance has 12 complaints on file with the CFPB. The most recent complaint was filed on May 7, 2023.
What is American Student Assistance's complaint response rate?
Response rate data is not yet available for American Student Assistance.
Does American Student Assistance respond to complaints on time?
Timely response data is not yet available for American Student Assistance.
Is American Student Assistance safe to do business with?
American Student Assistance: Timely Response and Accuracy in Credit Reporting American Student Assistance has 12 CFPB complaints. Risk score: 85/100.
What red flags exist for American Student Assistance?
Potential red flags for American Student Assistance: Attempts to collect debt not owed. These are based on analysis of CFPB complaint patterns.
What are American Student Assistance's strengths?
Positive indicators for American Student Assistance: Credit monitoring or identity theft protection services.
What tips should consumers know about American Student Assistance?
Check your credit report for accuracy and dispute any errors promptly.
Are complaints against American Student Assistance increasing or decreasing?
There is a slight trend of decreasing response times to consumer inquiries. American Student Assistance currently has 12 total complaints.
Has American Student Assistance faced regulatory action?
American Student Assistance has a history of regulatory compliance in credit reporting.
How does American Student Assistance compare to industry peers?
American Student Assistance operates in a highly regulated industry with strict guidelines for credit reporting and debt collection.
How does American Student Assistance ensure the accuracy of credit reports?
American Student Assistance follows strict procedures to verify and correct any inaccuracies in credit reports, as mandated by the Fair Credit Reporting Act.
Recent Complaints Against American Student Assistance
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #8583479 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-03-19T12:00:00-05:00 | Georgia | |
| #7733320 | Student loan | Struggling to repay your loan | 2023-10-19T12:00:00-05:00 | Nevada | |
| #7049345 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2023-05-30T12:00:00-05:00 | South Carolina | |
| #7007788 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-05-21T12:00:00-05:00 | California | |
| #6943015 | Credit reporting, credit repair services, or other personal consumer reports | Credit monitoring or identity theft protection services | 2023-05-07T12:00:00-05:00 | South Carolina | |
| #4892809 | Debt collection | Attempts to collect debt not owed | 2021-11-09T12:00:00-05:00 | Mississippi | |
| #4827832 | Student loan | Dealing with your lender or servicer | 2021-10-20T12:00:00-05:00 | Oklahoma | |
| #4713015 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2021-09-11T12:00:00-05:00 | New York | |
| #4654731 | Credit reporting, credit repair services, or other personal consumer reports | Problem with a credit reporting company's investigation into an existing problem | 2021-08-23T12:00:00-05:00 | Nevada | |
| #4641775 | Debt collection | Written notification about debt | 2021-08-18T12:00:00-05:00 | Virginia | |
| #4501705 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2021-06-29T12:00:00-05:00 | California | |
| #4395956 | Student loan | Incorrect information on your report | 2021-05-21T12:00:00-05:00 | Florida |
American Student Assistance Complaints by State
- American Student Assistance Complaints in Nevada -- 2 complaints
- American Student Assistance Complaints in South Carolina -- 2 complaints
- American Student Assistance Complaints in California -- 2 complaints
- American Student Assistance Complaints in Georgia -- 1 complaints
- American Student Assistance Complaints in Mississippi -- 1 complaints
- American Student Assistance Complaints in Oklahoma -- 1 complaints
- American Student Assistance Complaints in New York -- 1 complaints
- American Student Assistance Complaints in Virginia -- 1 complaints
- American Student Assistance Complaints in Florida -- 1 complaints
American Student Assistance Complaints by Product
- American Student Assistance Credit reporting, credit repair services, or other personal consumer reports Complaints -- 6 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- American Student Assistance Student loan Complaints -- 3 complaints | All Student loan Complaints
- American Student Assistance Debt collection Complaints -- 2 complaints | All Debt collection Complaints
- American Student Assistance Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
American Student Assistance Complaints by Issue
- American Student Assistance -- Incorrect information on your report -- 5 complaints | All Incorrect information on your report Complaints
- American Student Assistance -- Problem with a credit reporting company's investigation into an existing problem -- 2 complaints | All Problem with a credit reporting company's investigation into an existing problem Complaints
- American Student Assistance -- Struggling to repay your loan -- 1 complaints | All Struggling to repay your loan Complaints
- American Student Assistance -- Credit monitoring or identity theft protection services -- 1 complaints | All Credit monitoring or identity theft protection services Complaints
- American Student Assistance -- Attempts to collect debt not owed -- 1 complaints | All Attempts to collect debt not owed Complaints
- American Student Assistance -- Dealing with your lender or servicer -- 1 complaints | All Dealing with your lender or servicer Complaints
- American Student Assistance -- Written notification about debt -- 1 complaints | All Written notification about debt Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for American Student Assistance is generated by ReadTheComplaint using AI analysis of data from the CFPB.