Student loan -- Struggling to repay your loan -- Complaint #7733320
Complaint Overview
Complaint ID: 7733320
Company: American Student Assistance
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem lowering your monthly payments
State: Nevada
ZIP Code: 89145
Date Received: 2023-10-19T12:00:00-05:00
Date Sent to Company: 2023-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #7733320 about?
Complaint #7733320 was filed against American Student Assistance regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2023-10-19T12:00:00-05:00.
How did American Student Assistance respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against American Student Assistance?
Yes, visit the American Student Assistance company profile at readthecomplaint.com/company/american-student-assistance to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.