Student loan -- Incorrect information on your report -- Complaint #4395956
Complaint Overview
Complaint ID: 4395956
Company: American Student Assistance
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 33709
Date Received: 2021-05-21T12:00:00-05:00
Date Sent to Company: 2021-05-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed for XXXX discharge as well as borrower defense with dept of Education. On my credit report they have my student loan derogatory for {$11000.00} {$6800.00}
Frequently Asked Questions
What is Complaint #4395956 about?
Complaint #4395956 was filed against American Student Assistance regarding Student loan specifically about Incorrect information on your report. It was received by the CFPB on 2021-05-21T12:00:00-05:00.
How did American Student Assistance respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against American Student Assistance?
Yes, visit the American Student Assistance company profile at readthecomplaint.com/company/american-student-assistance to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.