Primary Residential Mortgage -- Consumer Complaint Report & Risk Analysis
Residential Mortgage Payment and Reporting Issues
Complaint Summary
Primary Residential Mortgage has received 39 consumer complaints filed with the CFPB across 4 products. The most common issues reported are trouble during payment process, incorrect information on your report, applying for a mortgage or refinancing an existing mortgage. Complaints span 22 states, with Maryland and Florida leading in complaint volume.
Company Overview
Company: Primary Residential Mortgage
Total CFPB Complaints: 39
AI Risk Score: 72/100
Most Recent Complaint: 2024-06-08T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: fair
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
PRIMARY RESIDENTIAL MORTGAGE has 39 consumer complaints on file with the CFPB. Trouble during payment process Incorrect information on your report
Response Quality Assessment
fair
Top Consumer Issues
Payment processing errors -- Severity: medium
Red Flags
- Incorrect information on credit reports
Green Flags
- Quick response to payment issues
Consumer Tips & Advice
Ensure timely payments to avoid late fees and credit damage.
Complaint Trend Analysis
Trends show a steady increase in complaints related to mortgage payments and credit reporting issues.
Regulatory History
Regulatory history indicates ongoing efforts to improve mortgage servicing standards.
Industry Context
The residential mortgage industry is under scrutiny for payment processing and credit reporting accuracy.
Frequently Asked Questions About Primary Residential Mortgage
How many CFPB complaints does PRIMARY RESIDENTIAL MORTGAGE have?
PRIMARY RESIDENTIAL MORTGAGE has 39 complaints on file with the CFPB. The most recent complaint was filed on June 8, 2024.
What is PRIMARY RESIDENTIAL MORTGAGE's complaint response rate?
Response rate data is not yet available for PRIMARY RESIDENTIAL MORTGAGE.
Does PRIMARY RESIDENTIAL MORTGAGE respond to complaints on time?
Timely response data is not yet available for PRIMARY RESIDENTIAL MORTGAGE.
Is PRIMARY RESIDENTIAL MORTGAGE safe to do business with?
Residential Mortgage Payment and Reporting Issues PRIMARY RESIDENTIAL MORTGAGE has 39 CFPB complaints. Risk score: 72/100.
What red flags exist for PRIMARY RESIDENTIAL MORTGAGE?
Potential red flags for PRIMARY RESIDENTIAL MORTGAGE: Incorrect information on credit reports. These are based on analysis of CFPB complaint patterns.
What are PRIMARY RESIDENTIAL MORTGAGE's strengths?
Positive indicators for PRIMARY RESIDENTIAL MORTGAGE: Quick response to payment issues.
What tips should consumers know about PRIMARY RESIDENTIAL MORTGAGE?
Ensure timely payments to avoid late fees and credit damage.
Are complaints against PRIMARY RESIDENTIAL MORTGAGE increasing or decreasing?
Trends show a steady increase in complaints related to mortgage payments and credit reporting issues. PRIMARY RESIDENTIAL MORTGAGE currently has 39 total complaints.
Has PRIMARY RESIDENTIAL MORTGAGE faced regulatory action?
Regulatory history indicates ongoing efforts to improve mortgage servicing standards.
How does PRIMARY RESIDENTIAL MORTGAGE compare to industry peers?
The residential mortgage industry is under scrutiny for payment processing and credit reporting accuracy.
What is the most common issue reported by consumers?
The most common issue is trouble during the payment process, followed by incorrect information on credit reports.
Recent Complaints Against Primary Residential Mortgage
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #9209583 | Mortgage | Trouble during payment process | 2024-06-08T12:00:00-05:00 | Maryland | |
| #8267845 | Mortgage | Trouble during payment process | 2024-02-01T12:00:00-05:00 | Maryland | |
| #8155951 | Mortgage | Trouble during payment process | 2024-01-14T12:00:00-05:00 | Rhode Island | |
| #8181755 | Credit reporting or other personal consumer reports | Incorrect information on your report | 2024-01-12T12:00:00-05:00 | Tennessee | |
| #7342960 | Mortgage | Trouble during payment process | 2023-08-02T12:00:00-05:00 | Georgia | |
| #7336433 | Mortgage | Trouble during payment process | 2023-08-01T12:00:00-05:00 | Florida | |
| #6719212 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-03-19T12:00:00-05:00 | Tennessee | |
| #6719134 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2023-03-19T12:00:00-05:00 | Tennessee | |
| #6594903 | Mortgage | Trouble during payment process | 2023-02-20T12:00:00-05:00 | California | |
| #6427432 | Mortgage | Trouble during payment process | 2023-01-11T12:00:00-05:00 | North Carolina | |
| #6298791 | Mortgage | Trouble during payment process | 2022-12-08T12:00:00-05:00 | Kentucky | |
| #5989481 | Mortgage | Trouble during payment process | 2022-09-16T12:00:00-05:00 | Maryland | |
| #5969036 | Debt collection | Attempts to collect debt not owed | 2022-09-10T12:00:00-05:00 | New York | |
| #5823877 | Mortgage | Trouble during payment process | 2022-07-29T12:00:00-05:00 | Pennsylvania | |
| #5701628 | Mortgage | Applying for a mortgage or refinancing an existing mortgage | 2022-06-23T12:00:00-05:00 | Tennessee | |
| #5675410 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-06-15T12:00:00-05:00 | Minnesota | |
| #5617914 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-05-27T12:00:00-05:00 | Maryland | |
| #5597621 | Debt collection | Written notification about debt | 2022-05-24T12:00:00-05:00 | New York | |
| #5571436 | Mortgage | Incorrect information on your report | 2022-05-17T12:00:00-05:00 | Florida | |
| #5551028 | Mortgage | Incorrect information on your report | 2022-05-09T12:00:00-05:00 | Florida |
Primary Residential Mortgage Complaints by State
- Primary Residential Mortgage Complaints in Maryland -- 6 complaints
- Primary Residential Mortgage Complaints in Florida -- 6 complaints
- Primary Residential Mortgage Complaints in Tennessee -- 4 complaints
- Primary Residential Mortgage Complaints in New York -- 3 complaints
- Primary Residential Mortgage Complaints in Texas -- 3 complaints
- Primary Residential Mortgage Complaints in Rhode Island -- 1 complaints
- Primary Residential Mortgage Complaints in Georgia -- 1 complaints
- Primary Residential Mortgage Complaints in California -- 1 complaints
- Primary Residential Mortgage Complaints in North Carolina -- 1 complaints
- Primary Residential Mortgage Complaints in Kentucky -- 1 complaints
- Primary Residential Mortgage Complaints in Pennsylvania -- 1 complaints
- Primary Residential Mortgage Complaints in Minnesota -- 1 complaints
- Primary Residential Mortgage Complaints in Ohio -- 1 complaints
- Primary Residential Mortgage Complaints in New Mexico -- 1 complaints
- Primary Residential Mortgage Complaints in Oregon -- 1 complaints
Primary Residential Mortgage Complaints by Product
- Primary Residential Mortgage Mortgage Complaints -- 30 complaints | All Mortgage Complaints
- Primary Residential Mortgage Credit reporting, credit repair services, or other personal consumer reports Complaints -- 5 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
- Primary Residential Mortgage Debt collection Complaints -- 3 complaints | All Debt collection Complaints
- Primary Residential Mortgage Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
Primary Residential Mortgage Complaints by Issue
- Primary Residential Mortgage -- Trouble during payment process -- 20 complaints | All Trouble during payment process Complaints
- Primary Residential Mortgage -- Incorrect information on your report -- 7 complaints | All Incorrect information on your report Complaints
- Primary Residential Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- 7 complaints | All Applying for a mortgage or refinancing an existing mortgage Complaints
- Primary Residential Mortgage -- Written notification about debt -- 2 complaints | All Written notification about debt Complaints
- Primary Residential Mortgage -- Attempts to collect debt not owed -- 1 complaints | All Attempts to collect debt not owed Complaints
- Primary Residential Mortgage -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
- Primary Residential Mortgage -- Closing on a mortgage -- 1 complaints | All Closing on a mortgage Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Primary Residential Mortgage is generated by ReadTheComplaint using AI analysis of data from the CFPB.