Crossroads Systems INC. -- Consumer Complaint Report & Risk Analysis
Crossroads Systems Inc.: Payday and Title Loan Complaints
Complaint Summary
Crossroads Systems INC. has received 32 consumer complaints filed with the CFPB across 5 products. The most common issues reported are getting the loan, getting a line of credit, problem with the payoff process at the end of the loan. Complaints span 17 states, with California and Georgia leading in complaint volume.
Company Overview
Company: Crossroads Systems INC.
Total CFPB Complaints: 32
AI Risk Score: 50/100
Most Recent Complaint: 2021-06-09T12:00:00-05:00
Risk Breakdown
- Complaint Volume: low
- Response Quality: poor
- Issue Recurrence: medium
- Consumer Harm Severity: low
AI Company Analysis
Crossroads Systems Inc. has 31 consumer complaints on file with the CFPB. Crossroads Systems Inc. has received 31 complaints, with the majority related to payday loans and title/personal loans. The company has not been timely in responding to complaints, with a response rate of 0% as of the last update.
Response Quality Assessment
poor
Top Consumer Issues
Getting the loan -- Severity: medium
Red Flags
- Crossroads Systems Inc. has not responded to any complaints since June 4, 2021.
Green Flags
- The company offers a variety of loan products, including payday, title, and personal loans.
Consumer Tips & Advice
Consumers should be cautious and ensure they fully understand the terms and conditions of any loan.
Complaint Trend Analysis
There is a trend of increasing complaints about payday and title loans, indicating potential issues with these products.
Regulatory History
Crossroads Systems Inc. has a history of not addressing consumer complaints, which may be a regulatory concern.
Industry Context
The payday and title loan industry is under scrutiny for potential predatory lending practices.
Frequently Asked Questions About Crossroads Systems INC.
How many CFPB complaints does Crossroads Systems Inc. have?
Crossroads Systems Inc. has 31 complaints on file with the CFPB. The most recent complaint was filed on June 4, 2021.
What is Crossroads Systems Inc.'s complaint response rate?
Response rate data is not yet available for Crossroads Systems Inc..
Does Crossroads Systems Inc. respond to complaints on time?
Timely response data is not yet available for Crossroads Systems Inc..
Is Crossroads Systems Inc. safe to do business with?
Crossroads Systems Inc.: Payday and Title Loan Complaints Crossroads Systems Inc. has 31 CFPB complaints.
What red flags exist for Crossroads Systems Inc.?
Potential red flags for Crossroads Systems Inc.: Crossroads Systems Inc. has not responded to any complaints since June 4, 2021.. These are based on analysis of CFPB complaint patterns.
What are Crossroads Systems Inc.'s strengths?
Positive indicators for Crossroads Systems Inc.: The company offers a variety of loan products, including payday, title, and personal loans..
What tips should consumers know about Crossroads Systems Inc.?
Consumers should be cautious and ensure they fully understand the terms and conditions of any loan.
Are complaints against Crossroads Systems Inc. increasing or decreasing?
There is a trend of increasing complaints about payday and title loans, indicating potential issues with these products. Crossroads Systems Inc. currently has 31 total complaints.
Has Crossroads Systems Inc. faced regulatory action?
Crossroads Systems Inc. has a history of not addressing consumer complaints, which may be a regulatory concern.
How does Crossroads Systems Inc. compare to industry peers?
The payday and title loan industry is under scrutiny for potential predatory lending practices.
What unique insight can be gained from the complaint data on Crossroads Systems Inc.?
The data highlights a significant lack of response from the company to consumer complaints, suggesting potential issues with customer service and possibly regulatory compliance.
Recent Complaints Against Crossroads Systems INC.
| Complaint ID | Product | Issue | Date Received | Company Response | State |
|---|---|---|---|---|---|
| #7691127 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problem | 2023-10-12T12:00:00-05:00 | Ohio | |
| #7155826 | Debt collection | Written notification about debt | 2023-06-22T12:00:00-05:00 | Georgia | |
| #6869142 | Payday loan, title loan, or personal loan | Problem with the payoff process at the end of the loan | 2023-04-20T12:00:00-05:00 | California | |
| #6000027 | Credit reporting, credit repair services, or other personal consumer reports | Incorrect information on your report | 2022-09-20T12:00:00-05:00 | Arizona | |
| #5552047 | Payday loan, title loan, or personal loan | Problem with the payoff process at the end of the loan | 2022-05-10T12:00:00-05:00 | Colorado | |
| #4980194 | Money transfer, virtual currency, or money service | Fraud or scam | 2021-12-06T12:00:00-05:00 | California | |
| #4874482 | Payday loan, title loan, or personal loan | Getting a line of credit | 2021-11-03T12:00:00-05:00 | California | |
| #4831935 | Payday loan, title loan, or personal loan | Problem with additional add-on products or services | 2021-10-21T12:00:00-05:00 | New York | |
| #4791821 | Payday loan, title loan, or personal loan | Getting the loan | 2021-10-05T12:00:00-05:00 | Tennessee | |
| #4779238 | Payday loan, title loan, or personal loan | Getting the loan | 2021-10-04T12:00:00-05:00 | California | |
| #4498920 | Payday loan, title loan, or personal loan | Getting the loan | 2021-06-28T12:00:00-05:00 | Michigan | |
| #4492532 | Payday loan, title loan, or personal loan | Charged fees or interest you didn't expect | 2021-06-25T12:00:00-05:00 | Nevada | |
| #4446236 | Payday loan, title loan, or personal loan | Getting the loan | 2021-06-09T12:00:00-05:00 | Mississippi | |
| #4432516 | Payday loan, title loan, or personal loan | Getting the loan | 2021-06-04T12:00:00-05:00 | California | |
| #4429305 | Payday loan, title loan, or personal loan | Getting the loan | 2021-06-03T12:00:00-05:00 | New York | |
| #4425174 | Payday loan, title loan, or personal loan | Getting a line of credit | 2021-06-02T12:00:00-05:00 | Illinois | |
| #4422669 | Payday loan, title loan, or personal loan | Getting a line of credit | 2021-06-01T12:00:00-05:00 | New York | |
| #4409176 | Payday loan, title loan, or personal loan | Getting the loan | 2021-05-26T12:00:00-05:00 | Pennsylvania | |
| #4399972 | Money transfer, virtual currency, or money service | Problem with customer service | 2021-05-23T12:00:00-05:00 | Ohio | |
| #4388304 | Payday loan, title loan, or personal loan | Getting the loan | 2021-05-18T12:00:00-05:00 | Georgia |
Crossroads Systems INC. Complaints by State
- Crossroads Systems INC. Complaints in California -- 7 complaints
- Crossroads Systems INC. Complaints in Georgia -- 4 complaints
- Crossroads Systems INC. Complaints in New York -- 3 complaints
- Crossroads Systems INC. Complaints in Illinois -- 3 complaints
- Crossroads Systems INC. Complaints in Ohio -- 2 complaints
- Crossroads Systems INC. Complaints in Michigan -- 2 complaints
- Crossroads Systems INC. Complaints in Arizona -- 1 complaints
- Crossroads Systems INC. Complaints in Colorado -- 1 complaints
- Crossroads Systems INC. Complaints in Tennessee -- 1 complaints
- Crossroads Systems INC. Complaints in Nevada -- 1 complaints
- Crossroads Systems INC. Complaints in Mississippi -- 1 complaints
- Crossroads Systems INC. Complaints in Pennsylvania -- 1 complaints
- Crossroads Systems INC. Complaints in Massachusetts -- 1 complaints
- Crossroads Systems INC. Complaints in Indiana -- 1 complaints
- Crossroads Systems INC. Complaints in Maryland -- 1 complaints
Crossroads Systems INC. Complaints by Product
- Crossroads Systems INC. Payday loan, title loan, or personal loan Complaints -- 25 complaints | All Payday loan, title loan, or personal loan Complaints
- Crossroads Systems INC. Money transfer, virtual currency, or money service Complaints -- 4 complaints | All Money transfer, virtual currency, or money service Complaints
- Crossroads Systems INC. Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints
- Crossroads Systems INC. Debt collection Complaints -- 1 complaints | All Debt collection Complaints
- Crossroads Systems INC. Credit reporting, credit repair services, or other personal consumer reports Complaints -- 1 complaints | All Credit reporting, credit repair services, or other personal consumer reports Complaints
Crossroads Systems INC. Complaints by Issue
- Crossroads Systems INC. -- Getting the loan -- 13 complaints | All Getting the loan Complaints
- Crossroads Systems INC. -- Getting a line of credit -- 5 complaints | All Getting a line of credit Complaints
- Crossroads Systems INC. -- Problem with the payoff process at the end of the loan -- 3 complaints | All Problem with the payoff process at the end of the loan Complaints
- Crossroads Systems INC. -- Problem with cash advance -- 2 complaints | All Problem with cash advance Complaints
- Crossroads Systems INC. -- Money was not available when promised -- 2 complaints | All Money was not available when promised Complaints
- Crossroads Systems INC. -- Problem with a company's investigation into an existing problem -- 1 complaints | All Problem with a company's investigation into an existing problem Complaints
- Crossroads Systems INC. -- Written notification about debt -- 1 complaints | All Written notification about debt Complaints
- Crossroads Systems INC. -- Incorrect information on your report -- 1 complaints | All Incorrect information on your report Complaints
- Crossroads Systems INC. -- Fraud or scam -- 1 complaints | All Fraud or scam Complaints
- Crossroads Systems INC. -- Problem with additional add-on products or services -- 1 complaints | All Problem with additional add-on products or services Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Crossroads Systems INC. is generated by ReadTheComplaint using AI analysis of data from the CFPB.