Payday loan, title loan, or personal loan -- Getting the loan -- Complaint #4779238
Complaint Overview
Complaint ID: 4779238
Company: Crossroads Systems INC.
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Getting the loan
State: California
ZIP Code: 90272
Date Received: 2021-10-04T12:00:00-05:00
Date Sent to Company: 2021-10-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for a loan in XX/XX/2021 with XXXX XXXX the loan was approved by Capital Plus Financial , LLC the lender never responded to the application. The application has been pending since. On XX/XX/2021 loan documents were sent for electronic signature, on XX/XX/2021 I received a text indicating the loan would be funded in 7-10 business day. Today on a chat I received a message that the loan would not fund.
Frequently Asked Questions
What is Complaint #4779238 about?
Complaint #4779238 was filed against Crossroads Systems INC. regarding Payday loan, title loan, or personal loan specifically about Getting the loan. It was received by the CFPB on 2021-10-04T12:00:00-05:00.
How did Crossroads Systems INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Crossroads Systems INC.?
Yes, visit the Crossroads Systems INC. company profile at readthecomplaint.com/company/crossroads-systems-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.