Big Picture Loans, LLC -- Consumer Complaint Report & Risk Analysis

Complaint Summary

Big Picture Loans, LLC has received 23 consumer complaints filed with the CFPB across 3 products. The most common issues reported are struggling to pay your loan, charged fees or interest you didn't expect, problem when making payments. Complaints span 17 states, with Georgia and Indiana leading in complaint volume.

Company Overview

Company: Big Picture Loans, LLC

Total CFPB Complaints: 23

AI Risk Score: 45/100

Most Recent Complaint: 2021-09-10T12:00:00-05:00

Risk Breakdown

• Complaint Volume: medium
• Response Quality: fair
• Issue Recurrence: medium
• Consumer Harm Severity: low

AI Company Analysis

Big Picture Loans, LLC has 23 consumer complaints on file with the CFPB. Big Picture Loans, LLC has received 23 complaints, with the majority related to payday and title loans. Issues include difficulty in paying loans, unexpected fees, and problems with payment processes.

Response Quality Assessment

fair

Top Consumer Issues

Difficulty in paying loans -- Severity: medium

Red Flags

• Multiple complaints about unexpected fees and difficulties in making payments.

Green Flags

• No green flags identified.

Consumer Tips & Advice

Contact Big Picture Loans, LLC to ensure you understand all terms and fees before agreeing to a loan.

Complaint Trend Analysis

There is a trend of increasing complaints over the past year, indicating potential issues with loan management and customer service.

Regulatory History

Regulatory history shows no major violations, but ongoing monitoring is necessary.

Industry Context

The industry context shows a general trend of stricter regulations on payday and title loans, affecting companies like Big Picture Loans, LLC.

Frequently Asked Questions About Big Picture Loans, LLC

Recent Complaints Against Big Picture Loans, LLC

Big Picture Loans, LLC Complaints by State

• Big Picture Loans, LLC Complaints in Georgia -- 3 complaints
• Big Picture Loans, LLC Complaints in Indiana -- 3 complaints
• Big Picture Loans, LLC Complaints in Minnesota -- 2 complaints
• Big Picture Loans, LLC Complaints in Maryland -- 2 complaints
• Big Picture Loans, LLC Complaints in Arkansas -- 1 complaints
• Big Picture Loans, LLC Complaints in District of Columbia -- 1 complaints
• Big Picture Loans, LLC Complaints in Massachusetts -- 1 complaints
• Big Picture Loans, LLC Complaints in Alabama -- 1 complaints
• Big Picture Loans, LLC Complaints in South Dakota -- 1 complaints
• Big Picture Loans, LLC Complaints in Ohio -- 1 complaints
• Big Picture Loans, LLC Complaints in Tennessee -- 1 complaints
• Big Picture Loans, LLC Complaints in Mississippi -- 1 complaints
• Big Picture Loans, LLC Complaints in Illinois -- 1 complaints
• Big Picture Loans, LLC Complaints in Florida -- 1 complaints
• Big Picture Loans, LLC Complaints in Texas -- 1 complaints

Big Picture Loans, LLC Complaints by Product

• Big Picture Loans, LLC Payday loan, title loan, or personal loan Complaints -- 12 complaints | All Payday loan, title loan, or personal loan Complaints
• Big Picture Loans, LLC Payday loan, title loan, personal loan, or advance loan Complaints -- 10 complaints | All Payday loan, title loan, personal loan, or advance loan Complaints
• Big Picture Loans, LLC Credit reporting or other personal consumer reports Complaints -- 1 complaints | All Credit reporting or other personal consumer reports Complaints

Big Picture Loans, LLC Complaints by Issue

• Big Picture Loans, LLC -- Struggling to pay your loan -- 8 complaints | All Struggling to pay your loan Complaints
• Big Picture Loans, LLC -- Charged fees or interest you didn't expect -- 8 complaints | All Charged fees or interest you didn't expect Complaints
• Big Picture Loans, LLC -- Problem when making payments -- 3 complaints | All Problem when making payments Complaints
• Big Picture Loans, LLC -- Improper use of your report -- 1 complaints | All Improper use of your report Complaints
• Big Picture Loans, LLC -- Problem with the payoff process at the end of the loan -- 1 complaints | All Problem with the payoff process at the end of the loan Complaints
• Big Picture Loans, LLC -- Was approved for a loan, but didn't receive the money -- 1 complaints | All Was approved for a loan, but didn't receive the money Complaints
• Big Picture Loans, LLC -- Received a loan you didn't apply for -- 1 complaints | All Received a loan you didn't apply for Complaints

Disclaimer

This analysis is based on CFPB complaint data and AI interpretation.

About This Report

This consumer complaint report for Big Picture Loans, LLC is generated by ReadTheComplaint using AI analysis of data from the CFPB.

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