Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #17979681
Complaint Overview
Complaint ID: 17979681
Company: Big Picture Loans, LLC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Charged fees or interest you didn't expect
State: District of Columbia
ZIP Code: 20032
Date Received: 2025-11-21T12:00:00-05:00
Date Sent to Company: 2025-11-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received a notice in the mail that I was pre-approval for you to {$2000.00}. Once applied, I was only approved for {$600.00}. Before accepting, I notice the shockingly high terms of XXXX % APR, over {$3500.00} in finance charges on a {$600.00} loan. I decided not to accept and report them to ConsumerFinance.gov.
Frequently Asked Questions
What is Complaint #17979681 about?
Complaint #17979681 was filed against Big Picture Loans, LLC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-11-21T12:00:00-05:00.
How did Big Picture Loans, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Big Picture Loans, LLC?
Yes, visit the Big Picture Loans, LLC company profile at readthecomplaint.com/company/big-picture-loans-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.